Customer Experience

A premium wine retailer in Hong Kong is seeking an Ambassador to ensure exceptional client experiences and meet sales targets. The ideal candidate should have a diploma or above and possess strong communication skills in English, Cantonese, and Mandarin. Excellent customer service and sales skills are essential. Fresh graduates are welcome to apply. Benefits...

A dynamic food service company in Hong Kong is looking for a Customer Service Manager to lead their team. The ideal candidate will have over 6 years of experience in Customer Services, with at least 2 years in a supervisory position. You will be responsible for handling customer enquiries, analyzing feedback for improvements, and ensuring alignment with best...

A reputable HR solutions provider in Hong Kong is seeking a Customer Service Representative to provide efficient counter transactions and deliver customer-friendly services. The ideal candidate will help support branch operations while understanding customer needs and delivering banking solutions. Experience in customer service roles and a strong customer...

A regional solutions provider in Hong Kong is seeking a professional for customer service management. The successful candidate will be responsible for developing customer service strategies, analyzing service quality, and managing customer feedback surveys. This role requires at least 3 years of experience in consulting or Telecom, with a strong...

A leading event management company in Hong Kong is seeking a Customer Service Manager to oversee all customer service aspects for the AIA Carnival. The role requires leading a team, implementing customer service processes, and analyzing satisfaction data. Candidates should have at least 4 years of experience, strong communication skills in English and...

A leading financial institution in Hong Kong is seeking a dedicated customer service representative to support the SME hotline and ensure service level standards. The ideal candidate will have at least 3 years of experience in customer service within the banking industry and possess excellent communication skills in English, Cantonese, and Mandarin....

A leading convention and exhibition center in Hong Kong is seeking an Event Executive / Customer Service Officer. The role involves handling customer inquiries, processing ticket transactions, and providing event support. Candidates should possess strong communication skills, a service-oriented attitude, and the ability to work shifts. Proficiency in English...

As an Ambassador of the Club, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates in the daily boutique operations. Core Responsibilities Responsible for daily sales operation Responsible for sales to Members Manage payment...

A consulting firm in Hong Kong is seeking an IT Customer Service Executive to provide technical support via phone and email. Candidates should hold a diploma or above in IT and have at least 1 year of experience in IT support or customer service. Proficiency in Chinese and English, along with good communication skills in Cantonese and Mandarin, is required....

A leading jewelry company in Hong Kong is seeking a Customer Service Manager to oversee customer inquiries and ensure professional responses across communication channels. The ideal candidate will have at least 5 years of experience in customer service management, preferably in retail. Essential skills include problem-solving, strong communication abilities,...