Customer Experience Manager

A premium wine retailer in Hong Kong is seeking an Ambassador to ensure exceptional client experiences and meet sales targets. The ideal candidate should have a diploma or above and possess strong communication skills in English, Cantonese, and Mandarin. Excellent customer service and sales skills are essential. Fresh graduates are welcome to apply. Benefits...

A leading event management company in Hong Kong is seeking a Customer Service Manager to oversee all customer service aspects for the AIA Carnival. The role requires leading a team, implementing customer service processes, and analyzing satisfaction data. Candidates should have at least 4 years of experience, strong communication skills in English and...

A leading jewelry company in Hong Kong is seeking a Customer Service Manager to oversee customer inquiries and ensure professional responses across communication channels. The ideal candidate will have at least 5 years of experience in customer service management, preferably in retail. Essential skills include problem-solving, strong communication abilities,...

About Klook We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination....

Customer Success Manager (Client Experience) Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to...

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...

Customer Success Manager (Client Experience) Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to...

A well-established retail company in Hong Kong is looking for a Customer Service Data Analytics professional focused on analyzing customer feedback to enhance the customer experience. The ideal candidate should possess strong analytical skills, excellent communication, and stakeholder management. Responsibilities include analyzing customer data, driving...

A leading retail organization in Hong Kong is seeking an experienced Customer Service Manager. The role involves handling customer inquiries and complaints, collaborating with internal teams for service improvement, and analyzing customer feedback. The ideal candidate has a degree in Business Administration, a minimum of 5 years in customer service...

A prominent insurance firm in Hong Kong is seeking a seasoned professional to lead customer service teams. The ideal candidate will have over 10 years of experience in the Life Insurance Industry, including 5 years in management. You will be instrumental in supervising teams, enhancing operations, and ensuring great customer experiences. Proficiency in...