Senior Retail Customer Experience Manager

Partnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...

A leading jewelry company in Hong Kong is seeking a Customer Service Manager to oversee customer inquiries and ensure professional responses across communication channels. The ideal candidate will have at least 5 years of experience in customer service management, preferably in retail. Essential skills include problem-solving, strong communication abilities,...

A recruitment agency in Hong Kong is seeking a customer service representative to provide quality service in a retail banking environment. Responsibilities include identifying customer needs and participating in promotional campaigns. Candidates should have a university or associate degree, or relevant qualifications, with strong communication skills and a...

A premium wine retailer in Hong Kong is seeking an Ambassador to ensure exceptional client experiences and meet sales targets. The ideal candidate should have a diploma or above and possess strong communication skills in English, Cantonese, and Mandarin. Excellent customer service and sales skills are essential. Fresh graduates are welcome to apply. Benefits...

A leading global benefits company is seeking a Partnerships Senior Manager for Southeast Asia. In this pivotal role, you will build strategic business relationships to enhance the company's standing, focusing on partnerships, travel experiences, and key merchant relationships. The ideal candidate will have over 10 years of experience in relationship...

A leading global sports platform is seeking a Retail Manager in Hong Kong to lead store team members in achieving sales targets and enhancing customer experience. You will train staff, maintain store displays, and implement brand strategies. Ideal candidates have over 1.5 years of management experience in retail or service, outstanding communication skills,...

A luxury retail company in Hong Kong is seeking customer service talents to assist with customer inquiries and issues. This role includes complaint resolution, providing consultations, and coordinating with parties to ensure customer satisfaction. Candidates should hold a diploma and have at least 1 year of customer service experience in retail, with...

A prominent hospitality group in Hong Kong is seeking individuals to manage shop operations and deliver exceptional customer service. Key duties include product knowledge maintenance, customer interaction, and stock management. Candidates with a diploma and relevant experience in retail or hospitality are encouraged to apply. Supervisory candidates with...

A prestigious retail company in Hong Kong seeks a dynamic team member to enhance customer experiences and meet sales targets. The role requires proven retail experience and strong communication skills. You will motivate your team, tackle customer issues, and ensure smooth shop operations across different departments. Passion for food and beverages, alongside...

A leading banking institution in Hong Kong is looking for a Deputy General Manager for Retail Business Management. The role involves leading the customer experience journey and formulating strategies for retail banking operations. Candidates should have a degree in Business Administration and at least 10 years of retail banking experience. This position...