Banking Customer Experience Specialist

5 days ago


Hong Kong Island, Hong Kong SAR China Dah Sing Financial Group Full time

A leading financial institution in Hong Kong is seeking a dedicated customer service representative to support the SME hotline and ensure service level standards. The ideal candidate will have at least 3 years of experience in customer service within the banking industry and possess excellent communication skills in English, Cantonese, and Mandarin. Responsibilities include managing customer enquiries, supporting marketing campaigns, and contributing to overall business revenue generation. Shortlisted candidates will be notified.#J-18808-Ljbffr



  • Hong Kong Island, Hong Kong SAR China Classify HR Solutions Limited Full time

    A reputable HR solutions provider in Hong Kong is seeking a Customer Service Representative to provide efficient counter transactions and deliver customer-friendly services. The ideal candidate will help support branch operations while understanding customer needs and delivering banking solutions. Experience in customer service roles and a strong customer...

  • Customer Experience

    3 days ago


    Hong Kong Island, Hong Kong SAR China DBS Full time

    A leading financial institution in Hong Kong is seeking an Associate, Specialist in Customer Experience to enhance service culture while managing projects and communication strategies. The ideal candidate will have a degree in a relevant field, over 3 years of experience in consumer experience, and excellent English and Chinese communication skills. The role...


  • Hong Kong Island, Hong Kong SAR China DBS Full time

    Job Description - Associate, Specialist, Customer Experience, Consumer Banking (WD78310) Job Description Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...

  • Banking Teller

    3 days ago


    Hong Kong Island, Hong Kong SAR China DBS Full time

    A leading bank in Asia is seeking a Customer Service Ambassador for their Consumption Banking Group. The role involves handling teller duties and providing exceptional customer service. Candidates should have a degree and at least one year of banking experience, with a focus on branch operations and cross-selling banking products. Bilingualism in English and...

  • Banking Teller

    3 days ago


    Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full time

    A leading bank in Asia is seeking a Customer Service Ambassador to join its Consumer Banking Group. This position involves performing teller duties, providing exceptional customer service, and identifying sales opportunities. The ideal candidate should have at least 1 year of banking experience, a degree, and be fluent in English and Chinese. A competitive...


  • Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full time

    Job Description - AVP, Specialist, Customer Experience, Consumer Banking Group (WD71082) Job Description Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...


  • Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full time

    A leading banking institution in Hong Kong is seeking an Officer for its Customer Centre. The role involves engaging with customers via phone, email, and chat, responding to inquiries, and collaborating with teammates to enhance customer experience. Candidates should have a post-secondary education and preferably experience in a call centre or the banking...


  • Hong Kong Island, Hong Kong SAR China DBS Full time

    A leading banking institution in Hong Kong is seeking an Officer in Phone Banking. This role focuses on providing exceptional customer service through various communication channels such as phone, email, and chat. The ideal candidate will possess strong communication skills and be able to work flexible shifts. Experience in the call center or banking...


  • Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full time

    Job Description - Specialist, Know Your Customer, SME Banking (WD72692) Job Description Specialist, Know Your Customer, SME Banking - ( WD72692 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits,...


  • Hong Kong Island, Hong Kong SAR China DBS Full time

    Job Description - Specialist, Know Your Customer, SME Banking (WD78867) Job Description Specialist, Know Your Customer, SME Banking - ( WD78867 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits,...