Phone Banking Customer Experience Specialist

A leading banking institution in Hong Kong is seeking an Officer in Phone Banking. This role focuses on providing exceptional customer service through various communication channels such as phone, email, and chat. The ideal candidate will possess strong communication skills and be able to work flexible shifts. Experience in the call center or banking...

A leading bank in Hong Kong is looking for a Senior Officer for the Customer Centre in Technology & Operations. The successful candidate will provide exceptional service to credit card customers via phone, implement customer retention initiatives, and ensure all operations comply with regulatory requirements. Ideal candidates will have a background in the...

Job Description - Senior Officer, Customer Centre, Technology & Operations (Phone banking) AS) Job Description Senior Officer, Customer Centre, Technology & Operations (Phone banking) - ( AS ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on...

Job Description - Officer (Phone banking, Call Centre), Technology & Operations CL) Job Description Officer (Phone banking, Call Centre), Technology & Operations - ( CL ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality &...

Job Description - Officer (Phone banking, Call Centre), Technology & Operations CL) Job Description Officer (Phone banking, Call Centre), Technology & Operations - ( CL ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality &...

A reputable HR solutions provider in Hong Kong is seeking a Customer Service Representative to provide efficient counter transactions and deliver customer-friendly services. The ideal candidate will help support branch operations while understanding customer needs and delivering banking solutions. Experience in customer service roles and a strong customer...

A leading financial institution in Hong Kong is seeking an Associate, Specialist in Customer Experience to enhance service culture while managing projects and communication strategies. The ideal candidate will have a degree in a relevant field, over 3 years of experience in consumer experience, and excellent English and Chinese communication skills. The role...

A leading financial institution in Hong Kong is seeking a dedicated customer service representative to support the SME hotline and ensure service level standards. The ideal candidate will have at least 3 years of experience in customer service within the banking industry and possess excellent communication skills in English, Cantonese, and Mandarin....

Job Description - Associate, Specialist, Customer Experience, Consumer Banking (WD78310) Job Description Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...

A leading bank in Asia is looking for a Customer Service Executive to join the Consumer Banking Group. This role involves handling applications for unsecured loans and credit card products, providing excellent service via phone, and achieving sales targets. The ideal candidate should have a minimum of one year in customer service, be fluent in Mandarin and...