IT Helpdesk Specialist: End-User Support

A well-established institution is seeking an IT Helpdesk Specialist to provide first-level support and troubleshoot IT issues for users. The ideal candidate will have a diploma in Computer Science or Information Technology, alongside 1-3 years of IT support experience. Strong command of both English and Mandarin is essential. This position offers an...

IT Helpdesk Specialist (24K l IT Support) A well-established institution in Hong Kong Work-life balance Regular working time Friendly and supportive team members Convenient transportation (3 minutes - walk to MTR station) Responsibilities: Provide first level IT helpdesk support to end-users Provide end-users technical support/remote support and conduct...

A prominent IT staffing provider in Hong Kong seeks a Helpdesk Support Specialist. This role involves handling IT helpdesk requests, performing routine system operations, and maintaining accurate inventory records. Candidates should have a diploma in IT and at least 2 years of experience in IT helpdesk support, particularly in large organizations. Knowledge...

IT Helpdesk Support Our client is a well-established firm located in Tsim Sha Tsui. They are a young and fast-growing firm with an aim to offer quality services to our clients and provide a clear prospect of career growth to our professional team. Now, they are recruiting one IT Helpdesk support with IT Hardware, Infra, Network & Technical Support experience...

A leading technology solutions provider in Hong Kong is seeking an experienced IT Support Specialist to deliver onsite technical support and troubleshoot various IT issues. The ideal candidate will have at least 2 years of hands-on experience in helpdesk support and possess strong communication skills in English, Cantonese, and Mandarin. This role offers an...

Senior Manager - End User Technology and Support Role Objective The Senior Manager – End User Technology & Support is responsible for delivering a secure, reliable, and optimised end‑user technology ecosystem across the enterprise. This role provides strategic leadership and operational oversight of end user technology, deskside support, VIP support, and...

Responsibilities Provide IT hotline support to customer Handle customer inquiries promptly by phone or email Provide clerical support to the Service Team such as preparing statistical data & reports, data entry and filing Other ad hoc tasks as required Coordinate with both internal technical support teams and external vendors for scheduled IT support...

A financial institution in Hong Kong is looking for a Senior Associate (Helpdesk Support) who will provide first line technical support to users. The ideal candidate will have a degree in Computer Science or related fields, and at least 3 years of desktop support experience. Proficiency in Microsoft Windows 10, Active Directory, and MS Office is required,...

A prominent consulting company located in Hong Kong is seeking a dedicated Technical Support Specialist. You will provide in-house and on-site technical support, troubleshoot issues related to PCs and software, and assist with O365 applications. The ideal candidate should possess a diploma in IT or a related field with at least one year of experience in...

In response to strategic business needs and expansion, EDPS Executive is an additional executive arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of HKSAR as...