Senior Manager

Senior Manager – Business Operations We aspire to deliver value in global supply chains by living our values around people, partners and the planet. As new technologies disrupt the way consumers and businesses interact, Li & Fung is reimagining and creating supply chains for the future. Through our innovative products and end-to-end supply chain solutions, we aim to expand the realm of what is possible and create more value for more players along the supply chain. With our entrepreneurial spirit, we use digital technologies to speed collaboration, drive innovation and enhance sustainability. Our values form the basis of our culture, brand and business strategies and define how we engage with colleagues, customers, suppliers, shareholders and communities. About the Role We are looking for a detail-oriented and highly analytical Senior Manager – Business Operations to support our Account Management Teams serving key customers. The successful candidate will drive operational excellence through data management and analytics, vendor engagement and performance analysis, and deliver structured insights via presentations and effective communication. Strong collaboration with internal and external stakeholders is essential to enhance process efficiency and effectiveness. Responsibilities Account Management Support Provide operational support to Account Management Teams. Align operational strategies with business objectives and contribute to strengthening vendor relationships through process enhancements and policy updates. Data Analytics, Management & Reporting Consolidate and manage operational and vendor-related data using spreadsheets and analytical platforms. Ensure data accuracy, consistency and timely updates across systems. Apply analytical methodologies and leverage tools including Excel, Power BI, Tableau and AI-powered solutions to extract insights and visualise trends. Present findings through structured reports and impactful PowerPoint presentations to support internal reviews and strategic decision-making. Vendor Base Analysis & Engagement Analyse vendor performance and profiles to identify opportunities for improvement, cost optimisation and operational efficiency. Support vendor engagement by facilitating communication, aligning operational requirements and promoting collaboration on process improvements and compliance initiatives. Stakeholder Collaboration Foster strong working relationships with internal teams and external partners. Promote alignment across functions to ensure smooth operations and drive continuous improvement. Qualifications Bachelor’s degree in Business Administration, Operations Management or a related discipline. Minimum 8 years of experience in business operations, preferably from the supply chain or sourcing industry. Strong analytical and numerical skills with proven ability to interpret data and deliver actionable insights. Proficiency in MS Excel and PowerPoint; experience with Tableu, Power‑BI and AI‑powered analytics platforms is preferred. Experience supporting IT or AI‑related projects is an advantage. Excellent communication and interpersonal skills, with the ability to work effectively across teams and with external partners. Highly detail‑oriented, with a strong focus on data accuracy and reporting quality. Self‑motivated and able to work independently in a fast‑paced and dynamic environment. Fluent in written and spoken English and Cantonese; Mandarin is a plus. Flexible and proactive, with a willingness to take on additional duties or ad‑hoc tasks as necessary. Benefits & Perks Competitive salary with 13th month salary plus discretionary bonus. Health, dental, life and personal accident insurances. Paid days off, festival early leave and volunteer leave. Sample sales and staff discount offer. It’s alright if this is not what you are looking for You can also join us on the LF Talent Network by clicking HERE. We will contact you when the right job opportunity comes up As an equal‑opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. Data collected will be used for recruitment purposes only. #J-18808-Ljbffr