Senior Manager, Learning

Job Description You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Responsibilities Initiate and develop the sales leadership training strategies to drive the company agency growth in terms of number of active recruiters and number of young leaders. Develop, implement, and monitor agency strategies (including but not limited to High New Worth business, MCI focused training and Development, Agency Productivity Enhancement) for agency productivity growth and agency team development. Implements tailor‑made agency training (both face‑to‑face and online) & business‑driven development programs to enhance advisors’ competency in sales professionalism & client services. Cultivate agency recruitment culture. Develop IANG and MCI focused training. Monitor the effectiveness of all agency training initiatives and measures and analyzes training results. Develop and groom a pool of trainers in terms of course content development and training delivery. Collaborate with other departments (e.g. DoA, Agency Support, Product Team, Product Business Development Team, High Net Worth Team, Life Operations, MFP etc.) to boost agency sales and attract/retain quality agency force. Communicate and disseminate key information and company directions to the agency force and garner feedback for effective decision making. Establishes rapport and trust within agencies through closely knitted relationship management. Ensure effective communication and relationship between company and agency by regular interaction with all levels of managers and advisors. Monitor and ensure all program logistics including training record and performance reports are accurate and updated. Job Requirements Degree holder. At least 10 years of experience at management level on developing, training and educating sales management and field force, direct sales and management involving financial products. Actual direct selling experience from the industry is an advantage. Applies expert knowledge of insurance industry, business operations, and products with emphasis on agency distribution system. Applies in-depth understanding of adult learning philosophies and how to apply them to course development and delivery. Applies expert knowledge of basic and advanced sales techniques, selling approaches to curriculum development and delivery. Solid experience in end-to-end training curriculum development and delivery (both face-to-face and online training). Benefits We offer 5‑day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate. Equal Opportunity & Confidentiality Statement We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose). Job Category Channel Management Posting End Date 30/01/2026 Seniority level Not Applicable Employment type Full‑time Job function Human Resources Industries Financial Services and Insurance #J-18808-Ljbffr