EF Education First | Flight Coordinator
6 hours ago
At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience, and everything else that makes you unique.
A career with EF combines the support and opportunity of a large international organisation with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.
Job DescriptionWe are looking for a Flight Coordinator in our EF Education First Transportation team. You will be part of a fun, young, and fast-paced central transportation team located in our corporate office in Hong Kong.
Your skills and service will make a direct impact on the first experience of our students traveling to our schools throughout the world by developing cost-effective and safe flight solutions.
Your Responsibilities- Communicate daily with EF Sales offices.
- Lead individual flight reservations, including pricing and ticketing in Amadeus, using both published fare and corporate contracts to find the best fare for our students.
- Prepare cost-effective transport solutions meeting both budget and quality targets.
- Work closely with all stakeholders to provide the best options and find solutions for transport.
- Take responsibility for airline irregularities.
- Launch and allocate group flight reservations.
- Work with internal flight inventory systems and financial systems.
- Further develop yourself with internal and external training.
- Possesses exceptional customer service skills and attention to detail.
- Is outgoing, flexible, proactive, and professional who cares about our students.
- Is deadline-driven and a self-motivated problem solver.
- Enjoys challenges and adopts a ‘nothing is impossible’ mindset.
- Brings a minimum of 2 years of working experience within either the travel industry, transport/logistics, or operations.
- Has excellent spoken and written English. Other language skills are always appreciated.
- Has experience working or studying in an international environment.
- Previous GDS experience (Amadeus, Sabre, etc.) is an advantage.
EF Education First is a fully licensed IATA Agency and can offer excellent career opportunities in a dynamic and forward-thinking international business with a high degree of independence.
This fixed-term position starts in February 2025.
Want to learn more about life at EF? Follow us on social.
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