Business Analyst, Sales Enablement, Retail

3 days ago


Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full time

Business Analyst, Sales Enablement, Retail & CRM Apply for the Business Analyst, Sales Enablement, Retail & CRM role at Chow Tai Fook Jewellery Group. About the Job As a Business Analyst , you’ll bridge business and technology, leading requirements gathering, process optimization, and stakeholder collaboration to deliver cutting‑edge IT, AI, and cloud‑based solutions for sales enablement and global e‑commerce growth. If you’re passionate about analyzing business needs, leveraging cloud tech, and driving digital transformation, this is your chance to make an impact Key Responsibilities Requirements Gathering: Collaborate with stakeholders to define business needs and translate them into technical requirements for digital tools. AI and Cloud Solutions: Support the integration of AI or advanced features and cloud‑based infrastructure (e.g., AWS, AliCloud, GCP) to enhance scalability and user experience. Process Improvement: Analyze and streamline business processes, leveraging cloud technology and AI to boost operational efficiency and scalability. Stakeholder Collaboration: Partner with cross‑functional teams (IT, data, operations) and vendors to align on project goals, ensuring high‑quality digital and cloud‑based delivery. Project Support: Facilitate end‑to‑end delivery of digital projects, from requirements to deployment, ensuring alignment with business objectives and global scalability using cloud infrastructure. Vendor Management & Oversight: Act as the primary interface between internal business stakeholders and the selected external development vendor. This includes defining clear scope and requirements for vendor teams, participating in vendor selection (RFP/RFI), managing the ongoing requirements clarification, and ensuring vendor delivery adheres strictly to documented functional specifications, quality standards, and agreed‑upon timelines. Requirements Minimum 2 years in business analysis, digital delivery, or sales enablement roles. Proven success in gathering requirements and driving e‑commerce or retail tech projects. Knowledge of basic programming (e.g., Python, SQL), usage of AI and cloud technologies (e.g., AWS, AliCloud, GCP) is a plus. Exceptional analytical and stakeholder management skills. Strong communicator, able to bridge business and technical teams. Thrives in fast‑paced, innovative environments. Fluent in English; additional languages a plus for global markets. We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking “Apply Now” with a full resume stating the latest and expected salary. All information collected will be used for recruitment purposes only. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Retail Luxury Goods and Jewelry and Retail Referrals increase your chances of interviewing at Chow Tai Fook Jewellery Group by 2x. Get notified about new Business Analyst jobs in Hong Kong, Hong Kong SAR. #J-18808-Ljbffr


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