Business Analyst

2 days ago


Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full time

Business Analyst - Sales Enablement, Retail & CRM As a member of our dynamic team, the ideal candidate will support senior analysts by gathering and analyzing business requirements, documenting business processes, identifying sales enablement opportunities and collaborating with cross‑functional teams to develop and implement technical strategies that empower our sales force to effectively sell our IT products and services. We are seeking a Project Coordinator / Business Analyst with a strong focus on sales enablement in the field of Information Technology (IT). Description Gather, document, and analyze business requirements related to sales enablement. Collaborate with stakeholders to understand their needs and translate them into business and technical requirements. Collaborate with cross‑functional teams to develop and implement technical solutions that align with business objectives. This includes identifying customer needs, designing customized solutions, and delivering products. Design innovative technical solutions for business challenges and enterprise blueprint, carry out configuration changes as required. Continuously evaluate and optimize the sales process to streamline workflows, improve efficiency, and increase sales productivity. Arrange and conduct User Acceptance Testing (UAT) to validate solutions, ensuring quality, performance and user satisfaction. Assist in the development and implementation of applications, support ad‑hoc initiatives as assigned. Profile Bachelor's Degree in Business Administration, Information Technology, Computer Science or a related field is preferred. 2+ years of IT industry experience is required. Strong critical thinking and logical reasoning skills to influence, prioritize or resolve differences with stakeholders on new strategies and technologies to be implemented. Attention to detail and ability to work independently or within a team; able to handle multiple projects simultaneously. Manage day‑to‑day challenges and communicate developmental tasks with the technical team. Strong interpersonal and influencing skills and the ability to get results through formal channels and people networking. Fluent in both written and verbal communication to effectively communicate with global teams and vendors. Familiar with collaboration tools such as JIRA and Confluence. Ability to travel to the mainland/overseas for work when necessary. Experience in luxury retail and familiarity with retail applications will be a plus. Job Offer We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensures there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. To apply online please click the 'Apply Now' button below. For a confidential discussion about this role please contact Royce Chan on . #J-18808-Ljbffr



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