Business Analyst, Sales Enablement, Retail
2 days ago
Business Analyst, Sales Enablement, Retail & CRM Location: Hong Kong China, HK About the Job As a Business Analyst, you'll bridge business and technology, leading requirements gathering, process optimization, and stakeholder collaboration to deliver cutting‑edge IT, AI, and cloud‑based solutions for sales enablement and global e‑commerce growth. If you're passionate about analyzing business needs, leveraging cloud tech, and driving digital transformation, this is your chance to make an impact Key Responsibilities Requirements Gathering: Collaborate with stakeholders (sales, marketing, IT) to define business needs and translate them into technical requirements for digital tools like the Experience App and Product Search. AI and Cloud Solutions: Support the integration of AI features (e.g., personalized recommendations, predictive inventory, smart chatbots) and cloud‑based infrastructure (e.g., AWS, Azure, Google Cloud) to enhance scalability and user experience. Omnichannel Optimization: Drive analysis and optimisation of the OmniHub platform, ensuring seamless integration of inventory, product data, and AI‑driven analytics hosted on cloud platforms for global marketplaces. Process Improvement: Analyze and streamline business processes, leveraging cloud technology and AI to boost operational efficiency and scalability. Stakeholder Collaboration: Partner with cross‑functional teams (IT, data science, operations) and vendors to align on project goals, ensuring high‑quality digital and cloud‑based delivery. Project Support: Facilitate end‑to‑end delivery of digital projects, from requirements to deployment, ensuring alignment with business objectives and global scalability using cloud infrastructure. Requirements Minimum 2 years in business analysis, digital delivery, or sales enablement roles. Proven success in gathering requirements and driving e‑commerce or retail tech projects. Experience with omnichannel platforms, AI (e.g., ML, NLP), or cloud platforms (e.g., AWS, Azure, Google Cloud) is a strong advantage. Familiarity with e‑commerce platforms (e.g., Shopify, Magento) and API integrations (REST, GraphQL). Knowledge of e‑Commerce systems (e.g., Salesforce, Magento), basic programming (e.g., Python, SQL), and cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus. Figma experience for prototyping or designing user interfaces is highly valued. Exceptional analytical and stakeholder management skills. Strong communicator, able to bridge business and technical teams. Thrives in fast‑paced, innovative environments. Fluent in English; additional languages a plus for global markets. We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking "Apply Now" with a full resume stating the latest and expected salary. All information collected will be used for talent acquisition purposes only. #J-18808-Ljbffr
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Business Analyst, Sales Enablement, Retail
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Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeBusiness Analyst, Sales Enablement, Retail & CRM Apply for the Business Analyst, Sales Enablement, Retail & CRM role at Chow Tai Fook Jewellery Group. About the Job As a Business Analyst , you’ll bridge business and technology, leading requirements gathering, process optimization, and stakeholder collaboration to deliver cutting‑edge IT, AI, and...
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