Senior Corporate Accounts Manager – APAC
5 days ago
Senior Corporate Accounts Manager – APAC We are looking for a Senior Corporate Accounts Manager to lead strategic relationship management and business growth for major hotel accounts in APAC region. This role focuses on driving expansion, ensuring client retention, and overseeing new initiatives and hotel openings. Key Responsibilities Lead end-to-end client relationship management to ensure high satisfaction and retention. Conduct Quarterly Business Reviews (QBRs) with senior stakeholders to assess performance, identify opportunities, and align strategies. Develop and execute account plans to drive revenue growth, cross-selling, and upselling. Manage the rollout of new corporate programs, ensuring smooth implementation and training across multiple properties. Ensure program compliance (95%+) across portfolio accounts in collaboration with account and service teams. Lead New Hotel Opening (NHOP) projects, including planning, stakeholder coordination, and onboarding. Proactively identify and resolve risks impacting client satisfaction or contract performance. Collaborate cross-functionally with Supply Chain, Marketing, and Operations to deliver seamless client service. Mentor and guide junior team members and account executives across APAC. Deliver clear and actionable reporting on strategic, operational, and compliance activities. Partner with Business Development to create full-service customer solutions and support new category launches. Drive year-on-year turnover growth through new corporate initiatives and strategies. Work closely with global corporate account teams (US & EMEA) to ensure alignment and best practices. Develop and maintain efficient reporting systems and automations to ensure transparent project tracking and delivery. Qualifications & Experience Minimum 15 years of regional sales management experience within the hospitality sector, including hotel operations. Bachelor's degree or higher in Hotel Management, Finance, International Business, or related field. Proven success in growing sales of consumables to luxury hotels in China. Track record of acquiring and expanding regional group account contracts for OSE, textiles, amenities, or similar products. Established network at VP level and above within the global hospitality industry. Experience managing large strategic accounts and leading teams. Strong operational understanding of hotel environments. Exceptional negotiation and leadership abilities. Skilled in consultative selling and strategic account development. Excellent communication, presentation, and interpersonal skills. Ability to engage effectively with diverse client stakeholders. Proficient in MS Office, CRM systems, and project management tools. Works well under pressure while managing multiple priorities. Fluent in English (verbal and written). Willing and able to travel across the APEC region. Application Questions Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Corporate Accounts Manager? Which of the following languages are you fluent in? #J-18808-Ljbffr
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Hong Kong Island, Hong Kong SAR China Cornerstone Global Partners Full timeA leading recruitment firm in Hong Kong seeks a Senior Corporate Accounts Manager to lead business growth for major hotel accounts in the APAC region. The role entails strategic relationship management, client retention, and executing account plans. Candidates must have a minimum of 15 years of regional sales management experience in hospitality, strong...
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