Operations Officer
7 days ago
This role will play a critical role in ensuring smooth end-to-end order fulfilment bymanaging supplier relationships, coordinating with warehouses/logistics partners, processing customer orders on timeaccurately,and handling supplier payments . This is a hands‑on operational role ideal for someone who thrives in a dynamic environment and enjoys solving day‑to‑day operational challenges. What You Will Be Doing Supplier Management Build and maintain strong relationships with existing and new suppliers Monitor supplier performance (quality, on‑time delivery, responsiveness) and resolve issues promptly Onboard new suppliers and maintain an up‑to‑date supplier database Customer Order Fulfilment Process and confirm customer purchase orders in the ERP/system accurately and quickly Coordinate with sales/customer service teams to clarify order requirements and timelines Track order status from PO creation through to delivery and invoicing Proactively communicate delays or issues to internal stakeholders and customers Warehouse & Logistics Coordination Liaise daily with in‑house warehouse team to ensure stock availability, picking, packing, and dispatch Arrange inbound shipments from suppliers to warehouses and outbound shipments to customers Resolve any warehouse‑related discrepancies (shortages, damages, returns) Supplier Payment & Accounts Coordination Verify supplier invoices against POs, delivery notes, and quality checks Prepare payment requests and coordinate with the finance/accounting team for timely supplier payments Reconcile supplier statements and follow up on outstanding credits or disputes Reporting & Process Improvement Maintain accurate records and generate regular reports on supplier performance, order fulfilment rates, stock levels, and payment status Identify bottlenecks in the supply chain and suggest practical improvements Support inventory planning and demand forecasting activities when needed Who Is Our Right Fit Bachelor’s degree in Supply Chain, Business Administration, Logistics, or a related field Minimum 2 years of experience in operations, procurement, order management, or supply chain coordination Strong experience dealing with suppliers and managing purchase orders Previous experience in warehouse / 3PL coordination & payment processing is highly preferred Proficient in ERP systems (e.g. SAP) & advanced MS Excel / Google Sheets skills Excellent communication skills in written and spoken English Highly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines Candidate with less experience will be considered as Operations Assistant Required to work on weekends ## More Job Information Job Function 銀行 · 金融服務 - 訂單處理 · 運作 · 結算 Education 副學士或高級文憑 #J-18808-Ljbffr
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