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Senior Associate/AVP, Trade Portfolio Management-Supplier Care Manager, GTS

2 months ago

hong kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services. In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.
This is an exciting role, reporting to GTS Sales Head, Hong Kong.
Responsibilities:
  • Drive the end-to-end Supply Care functions from spoke pre-onboarding preparation, spoke onboarding, spoke onboarding exception management, and spoke cross-sell.
  • Lead the supplier engagement event (e.g., webinar, workshops) to promote supply chain business.
  • Access and review supplier care end to end process and take the lead to refinement holistic supplier care solution to enhance customer experience and employee journey
  • Assist in development of supply chain financing sales and product strategy and roadmaps based on market research, customer feedback, and financial analysis
  • Create effective marketing collateral, sales tools, and training programs to drive product adoption related to Supply Care
  • Analyze customer usage data and feedback to inform product optimizations and enhancements
  • Ensure compliance with all regulatory and internal policy requirements
  • Manage P&L responsibilities for all supplier care program under management
  • Drive ad-hoc projects relating to market, jurisdiction, legal, policy and regulatory changes which impact supplier care
Requirements:
  • Degree holder or equivalent in related disciplines
  • Minimum 7 years of relevant experience in banking, financial institutions, or corporates' procurement center.
  • Strong aspiration to develop career in global transaction services for both trade and supply chain as well as cash management digital solution
  • Prior exposure on supply chain financing, procurement services or related professional background
  • Self-starter with a tenacity to succeed. Good influencing and negotiation skills, able to drive cross-functional collaboration
  • Excellent command of written and spoken English and Cantonese. Mandarin language skills would be a plus.
  • Positive 'can-do' attitude. Resilience and tenacity to overcome obstacles
  • Less experienced (less than 7 years) but outstanding candidates would be considered for Senior Associate as appropriated