Front Office Guest Services Specialist

A prestigious hotel company in Hong Kong is seeking a Talent Acquisition Specialist to coordinate guest services and enhance operational efficiency. This role requires a minimum of 3 years of Front Office experience in hotels, strong leadership skills, and proficiency in English and Cantonese, with Putonghua as a plus. The company offers competitive benefits...

A leading hotel group in Hong Kong is seeking a Guest Services Supervisor to deliver exceptional first impressions and manage front office operations. The role requires a minimum of 4 years of experience in hotel front office or guest services, a bachelor's degree in hotel management, and strong communication skills in both English and Chinese. This is a...

Guest Services Officer / Senior Guest Services Officer The role includes front desk duties, guest enquiries, and coordination with housekeeping and technical teams. The incumbent will provide warm and friendly assistance to guests of the serviced apartments. Responsibilities Handle day-to-day front desk duties such as general enquiry (phone/email),...

A prominent hospitality management company in Hong Kong is seeking a Front Office Manager to oversee team activities and ensure high-quality guest services. Candidates should have 3-5 years of relevant experience and good communication skills in English and Chinese. This role offers a competitive remuneration package and involves managing service standards...

A luxury hotel in Hong Kong is seeking a Guest Services Officer to join their Front Office team. The role involves providing exceptional service during check-in and check-out, ensuring guest satisfaction through prompt responses to requests, maintaining accurate guest records, and assisting in daily operations. Ideal candidates will have relevant experience...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Mandarin Oriental, Hong Kong is the group’s flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the...

Sr Guest Services Officer / Guest Services Officer / Asst Guest Services Officer Job Purpose To lead the customer service team to provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers. Key Responsibilities Ensure the smooth day-to-day operation of the Concierge Counter...

A hospitality company in Hong Kong is seeking a Guest Services Officer to manage front desk operations and assist guests. Responsibilities include welcoming guests, handling inquiries, and liaising with the housekeeping team. Candidates must possess a diploma in Hospitality Management, excellent communication skills in English, Cantonese, and Mandarin, and...

A hospitality company in Hong Kong is seeking a Guest Service Officer. The role involves handling incoming calls, assisting customers, managing bookings, and ensuring the front desk is presentable. Candidates should have at least DSE level education with 3 years of relevant experience, ideally in a spa setting. Strong verbal skills in English, Cantonese, and...

A property management company in Hong Kong is seeking a receptionist to manage front desk operations in a commercial building. Responsibilities include meeting and greeting guests, providing exceptional customer service, handling inquiries, and maintaining the reception area. Candidates should have a secondary level education, fluency in Cantonese, Mandarin,...