Guest Services Officer – Luxury Front Desk, MOstay Perks

A luxury hotel in Hong Kong seeks a professional to handle front desk operations including check-in and check-out procedures. Responsibilities include providing excellent service to guests, assisting with currency exchange, and ensuring data accuracy in hotel systems. Applicants should have a degree in Hospitality Management and at least 2 years of...

A luxury hotel in Hong Kong is seeking a Front Desk Team Leader to ensure exceptional guest service and efficient check-in/check-out processes. This role requires a degree in Hospitality Management and 3 years of relevant experience in luxury hotels. Candidates should possess a pleasant demeanor, confidence, and good command of English, Cantonese, and...

Perform check in, check out and room change procedures in a professional manner and ensure all data are entered completely into the hotel systems; Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time; Achieve the high level of guest satisfaction with courteous and friendly manner; Assist in...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Mandarin Oriental, Hong Kong is the group’s flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the...

A luxury hotel in Hong Kong is seeking a Front Desk Supervisor to enhance guest operations in alignment with service standards. Ideal candidates will possess a higher diploma in hospitality management and a minimum of 3 years of experience in sizable hotels, including supervisory experience. Strong leadership and communication skills in English, Cantonese,...

Join to apply for the Front Desk Officer role at Shangri-La Group About The Role As a Front Desk Officer , you will be managing key aspects of guest room operations to ensure a smooth and personalized experience aligned with Shangri‑La’s service standards. Key Responsibilities Ensure all guest interactions are handled with professionalism and warmth....

A luxury hotel in Hong Kong is seeking a Guest Services Agent to enhance guest experiences and foster loyalty. Candidates should possess a bachelor’s degree in hotel management and at least 1 year of relevant experience. Strong communication skills in English and Chinese are essential. This role involves managing various front desk tasks and delivering...

A hospitality company in Hong Kong is seeking a Guest Services Officer to manage front desk operations and assist guests. Responsibilities include welcoming guests, handling inquiries, and liaising with the housekeeping team. Candidates must possess a diploma in Hospitality Management, excellent communication skills in English, Cantonese, and Mandarin, and...

A leading hospitality group in Hong Kong is seeking a Front Desk Officer to manage guest room operations and ensure a personalized experience. You will handle guest interactions, manage check-ins/check-outs, and build lasting relationships with customers. The ideal candidate should have a Higher Diploma in Hospitality Management and at least 1 year of hotel...

A hospitality company in Hong Kong is seeking a Guest Service Officer. The role involves handling incoming calls, assisting customers, managing bookings, and ensuring the front desk is presentable. Candidates should have at least DSE level education with 3 years of relevant experience, ideally in a spa setting. Strong verbal skills in English, Cantonese, and...