Field Tech Senior Analyst English/Cantonese

3 days ago

hong kong, Hong Kong SAR China NTT DATA North America Full time

Field Tech Senior Analyst English/Cantonese Join to apply for the Field Tech Senior Analyst English/Cantonese role at NTT DATA North America NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Analyst English/Cantonese to join our team in Hong Kong, Hong Kong. Responsibilities Batch Job Execution Burn/generate files in DVD for Record Management Department Burn DVD disks for Check Imaging files for Record Management department due to regulatory requirement on weekly basis. Pass the HKICL reports to users received mid-night Third parties file transfer including HKICL, JETCO, EPSCO, UNISYS, TOPPAN & KEYOUNG, making sure all the files are transmitted properly within SLA. Make sure the file transfer between Citi and External Parties are completed with no error and ensure the files are transmitted within the agreeable timeframe. Online monitoring for file transfer, ATM, Servers and Network (NAC) connectivity Perform monitoring for file transfer, branch ATM machines and network connectivity status. UAT and OAT for new application requests submitted by in-country technology team and business departments. Submit ad hoc batch for UAT and OAT run. Business routine and ad hoc job/batch run and conduct the log review to ensure the end to end process is completed without any error. Release package and marketing message rollout to ATMs via KTC tool. Deploy the software package for branch ATM machines. ICG Report (Flexcube Statement and Advices) reformatting run on daily basis, then send the print files to outsourced printing vendor for printing. Coordinate the report printing and file transfer with the outsourcing printing vendor on daily basis. Transfer the statement/advice printing files to outsourcing printing vendor for printing and ensure the printing service is completed with no issue. Submit purchase request for printing stationeries and paper based on the re-order level Arrange the COB drill test with printing vendor, business managers and APPC coordinators. Support COB drill setup and run the batch in offsite facility. Manage, approve and review all batch jobs execution Others BSRM for Printing Service Vendor WEALTH Routine Job ICG Routine Job Printing Job Backup Job File transfer support ATM Network Support Network Spare Unsecure transportation of small devices like switch/router Inventory Annual Network & Voice physical asset inventory check for PIC Branch Comms Room Rack Layout NAC Replacement Requirements 5 or more years of experience in similar role/function Willingness to work on shifts covering 24/7 operations Ability to communicate in English/Cantonese with other teams across APAC Ability to work as part of the team Responsible attitude to own tasks to completion Preferences Previous experience on such work Experience in MNC or finance/banking industry preferred. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

  • Field Tech

    1 week ago

    Hong Kong Island, Hong Kong SAR China NTT DATA, Inc. Full time

    A leading global technology services provider is seeking a Field Tech Analyst to join their team in Hong Kong. The role involves executing batch jobs, monitoring file transfers, and providing ATM network support. Candidates should have over 5 years of relevant experience and must be fluent in English and Cantonese. This position requires a willingness to...

  • Field Tech Analyst English/Cantonese

    3 days ago

    Hong Kong Island, Hong Kong SAR China NTT DATA North America Full time

    Join to apply for the Field Tech Analyst role at NTT DATA North America 6 days ago Be among the first 25 applicants Join to apply for the Field Tech Analyst role at NTT DATA North America Get AI-powered advice on this job and more exclusive features. Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us....

  • Field Tech Senior Analyst English/Cantonese

    1 week ago

    Hong Kong Island, Hong Kong SAR China NTT DATA, Inc. Full time

    Field Tech Senior Analyst English/Cantonese NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Analyst English/Cantonese to join our team in Hong Kong, Hong Kong...

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    Hong Kong Island, Hong Kong SAR China NTT DATA, Inc. Full time

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