Senior Field Tech: Windows OS

2 days ago


Hong Kong Island, Hong Kong SAR China NTT DATA, Inc. Full time

A global technology services company in Hong Kong is seeking a Field Tech Senior Analyst to provide Level 2 technical assistance and support. The role includes troubleshooting hardware and software issues, coordinating warranty repairs, and maintaining a knowledge base. The ideal candidate should have a strong understanding of SLA and KPI management. This position offers opportunities for project participation and involves communicating effectively with end users to resolve inquiries and issues.#J-18808-Ljbffr



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