Field Tech Senior Analyst English/Cantonese

Field Tech Senior Analyst English/Cantonese NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Analyst English/Cantonese to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK). Responsibilities Working on a Cisco based network system (LAN/WAN/VoIP) daily operation independently Working in the in-country network operation team as well as with regional support team and vendors, which includes Network system maintenance and troubleshooting. Support and assist regional network team on incident handling. Network documentation submission and system update. Network system capacity report. Network asset maintenance and inventory update Regional project coordination and support. Project deployment on network system implementation. Manage and implement various network related projects in China. Coordinate project logistics including vendor management, documentation, handover etc., within approved budget, schedule and ensure compliant to Citigroup relevant policies. Requirements Cisco based network system knowledge and practical working experience, 5 years working experience for a daily operation on a medium or large size network environment. Self-motivated and highly responsible. Quick learner and detail oriented. Sense on QA and information security. Teamwork and hardworking, available for OT. Sound English both in oral and written. Willingness to work out of office hours for maintenance and changes as required Ability to communicate in English/Cantonese with other teams across APAC Ability to work as part of a team Responsible attitude to own tasks to completion Preferences Previous experience on such work Experience in MNC or finance/banking industry preferred. NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment: Cisco, Network, Quality Assurance, CCNP, Telecom, Technology #J-18808-Ljbffr