End User Support
1 week ago
Our client, a hedge fund with global offices, is actively seeking an end user support engineer to join their team in Hong Kong. The role: Investigating, diagnosing, researching, tracking, and resolving intricate technical issues Escalating problems and facilitating user support from external entities or other IT units as required Delivering exceptional customer service to end users, traders, and senior management Collaborating effectively within a cooperative and global team setting Managing incident response for critical company-wide matters by escalating and coordinating as necessary Addressing technology concerns spanning hardware, software, user accounts, trading setups, operating systems, and mobile devices Engaging in technical partnerships with other Infrastructure teams and business IT units as appropriate What you offer: 3+ years of relevant experience in a fast-paced corporate environment Good knowledge of Windows, MacOS, Linux, iOS, and Android platforms Solid knowledge of MDM and corporate device management Good knowledge of Active Directory, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN services Azure Virtual Desktops (AVD) exposure highly preferred Functional understanding of messaging platforms, collaboration tools, video conferencing solutions (e.g., WebEx, MS Teams, Zoom), A/V setups, and conference room technologies Strong communication skills to convey information effectively and professionally to audiences of varying technical backgrounds and seniority levels Fluency in English The sell: Reputable brand name that will open doors for your career in the future Competitive salary #J-18808-Ljbffr
-
End User Support Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...
-
End-users Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeEnd-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...
-
End-User IT Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...
-
End-User IT Support Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....
-
End User Support Specialist
1 week ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...
-
End-User IT Support Technician
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA consulting firm in Hong Kong is seeking an IT Technician to provide technical support for internal users on various software and systems. The role requires at least 1 year of experience in end-user support and offers a salary range of 16-21K. The ideal candidate should possess strong communication skills, good customer service, and troubleshooting...
-
End User Support Specialist
4 days ago
hong kong, Hong Kong SAR China ioTech Solutions Full timeOur client, a leading global investment bank, is seeking an End User Support Specialist to join their team. Responsibilities: Serve as the primary point of contact for VIP users, delivering high-touch, high-quality technical support. Respond swiftly and effectively to VIP user issues, minimizing workflow disruptions. Install, configure, and troubleshoot...
-
End-User IT Support Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA renowned media corporation in Hong Kong is looking for a dedicated IT Support Technician to provide technical support to end-users. The role involves installing and configuring IT equipment, diagnosing and resolving technical issues, and maintaining system operations. Ideal candidates will have a University degree in Computer Science or IT, over a year of...
-
IT Relationship
1 week ago
Hong Kong Island, Hong Kong SAR China The Career Works Full timeA leading IT services company is seeking an IT Relationship Officer to support their End-user Support team. The role involves managing end-user enquiries, promoting IT services, and preparing surveys. The ideal candidate should be customer-oriented, possess strong communication skills, and be an energetic team player. Working location is in Central or...
-
End User Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China PAMP S.A. Full timeMISSION The job holder ensures smooth daily operations in our Hong Kong office by delivering responsive, high-quality technical support to all users. They leverage strong expertise in Office 365 and trading applications to maintain system reliability and performance. Working closely with global IT teams, the job holder efficiently resolves issues, manages...
