Housekeeping Coordinator

1 week ago


Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

Apply for the Housekeeping Coordinator role at Shangri‑La Group . Overview Headquartered in Hong Kong SAR, Shangri‑La Group has evolved from a single hotel business into a diverse global portfolio comprising quality real estate, investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages over 100 hotels under its five brands: Shangri‑La Hotels & Resorts, Shangri‑La Signatures, Kerry Hotels, JEN by Shangri‑La, and Traders. About the Role As a Housekeeping Coordinator , you will assist with the daily operations of the Housekeeping Department, ensuring a welcoming stay for our guests. Key Responsibilities Accurately receive, record and relay guest requests to relevant departments. Update room status in the system daily and investigate any discrepancies. Maintain and organize administrative records and documentation. Manage key‑control procedures and monitor lost and found items. Perform any other duties as assigned by Management. About You Certificate in Hospitality Management or a related discipline. At least 1 year of relevant experience in the Housekeeping Department of a hotel with similar capacity. Proficient in Microsoft Office applications. Strong communication, organizational and problem‑solving skills. Good command of spoken and written English and Chinese. Why Join Us A workplace that values passion and supports self‑realization and personal growth. Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. Competitive benefits, recognition programmes, and colleague stay/travel perks that reward your contribution and dedication. Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive. We are an equal‑opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us; only successful candidates will be contacted. Seniority Level Entry level Employment Type Full‑time Job Function Management and Customer Service Hospitality, Travel Arrangements and Food and Beverage Services #J-18808-Ljbffr



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