Customer Service Assistant

1 day ago


Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full time

Customer Service Assistant / Receptionist - 17K x 13 As a Customer Service Assistant in the health care industry, you will be responsible for delivering exceptional customer service while addressing member inquiries and concerns. The hiring company is a mid‑sized organisation operating in the health care sector. They are known for their focus on providing quality services to their members and fostering a professional and supportive work environment. They are looking for a Customer Service Assistant / receptionist to work in their office and to handle front‑of‑house admin and provide quality customer service to their clients. Description As a Customer Service Assistant/ Receptionist, your main responsibilities will include: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls promptly and handle any complaints. Manage the reception area to ensure it is tidy and presentable at all times. Handle incoming and outgoing mail, packages, and deliveries. Schedule and coordinate appointments, meetings, and conference rooms. Maintain office supplies inventory and place orders when necessary. Assist with basic administrative tasks such as filing, data entry, and document preparation. Provide support to other departments as needed. Profile A successful Customer Service Assistant/ Receptionist should have: Diploma or above. Strong communication and interpersonal skills. A proactive approach to problem‑solving and attention to detail. Familiarity with customer service practices and tools. Ability to work effectively in a team‑oriented environment. Job Offer Annual Leave 14 Days Double Pay and Discretionary Bonus To apply online please click the Apply button below. For a confidential discussion about this role please contact Natalie Chung on #J-18808-Ljbffr



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