Service, Advisor I
1 week ago
Overview Service, Advisor I role at AIA Hong Kong and Macau Join to apply for the Service, Advisor I role at AIA Hong Kong and Macau. Responsibilities Handle customer enquiries and complaints regarding all activities in operation process (e.g., Underwriting, Policy Owner Service, and Claims) for different lines of business Report problems, potential crises and complaints to supervisor for service improvement Make outbound calls to customers for follow-up cases Execute empowerment guidelines Document call activities in the system Document follow-up items in log sheets or send email to AIAHK Business Partners Work closely with AIAHK Business Partners to resolve complaints and uncertain issues Perform other responsibilities periodically assigned by supervisor to meet operational and/or other requirements Minimum Job Requirements Secondary education graduate with 4 years working experience Candidates with higher academic qualification or more relevant working experience may be considered as Customer Service Advisor Minimum 2-3 years relevant experience in Insurance / Customer Service / hotline service Hands-on experience in customer service Basic insurance or MPF knowledge would be an advantage Others You are required to obtain relevant license if your job involves regulated activities You are required to obtain the Insurance Authority (IA) papers (Paper 1,2,3,5) and Mandatory Provident Fund Schemes Authority (MPFA) Paper 4 You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Insurance #J-18808-Ljbffr
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Financial Advisor HK
6 days ago
hong kong, Hong Kong SAR China International Financial Advisor Jobs Full timeOverview Join to apply for the Financial Advisor HK role at International Financial Advisor Jobs . Our wealth management client is looking for Financial advisors to be based in Hong Kong. Their client base is constantly expanding across the world and their aim is to become local to their global client base. In order to keep up with this expansion, they...
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Financial Advisor Hong Kong
1 week ago
hong kong, Hong Kong SAR China International Financial Advisor Jobs Full timeOverview Our client is hiring for the Financial Advisor – Hong Kong role. This is a client-facing, sales- and targets-driven profession. They believe success comes from their people and are on a mission to create a culture where individuals are happy, engaged, well-rewarded, and given the tools and opportunities to maximize their potential. They work as a...
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Service, Advisor-2
1 week ago
Hong Kong Island, Hong Kong SAR China AIA Hong Kong and Macau Full timeJoin to apply for the Service, Advisor-2 role at AIA Hong Kong and Macau 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to...
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Part Time Retail Sales Associate
1 week ago
Hong Kong Island, Hong Kong SAR China I-PRIMO Full timePrevious experience is not essential as all relevant training will be provided. Excellent interpersonal skills, presentable with friendly personality, team spirit, and enthusiastic about customer service. At least 3 days work per week. Remuneration Package and Benefits Hourly Salary: $60 (Salary will be adjusted with outstanding performance) Incentive Paid...
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Service, Advisor
4 days ago
Hong Kong Island, Hong Kong SAR China AIA Hong Kong and Macau Full timeAbout The Role Handles agent / brokers / intermediaries enquiries and complaints regarding all activities in operation process. Responsibilities Hotline Operation (75%) – Handles agent / brokers / intermediaries enquiries and complaints regarding all activities in operation process such as Underwriting, Policy Owner Service, and Claims for different line...
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Service, Senior Advisor
1 week ago
hong kong, Hong Kong SAR China AIA Hong Kong and Macau Full timeService, Senior Advisor – AIA Hong Kong & Macau Join to apply for the Service, Senior Advisor role at AIA Hong Kong & Macau. Our Mission At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people’s lives, but to better the communities and environments we...
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Branch Service Manager I
1 week ago
hong kong, Hong Kong SAR China Hang Seng Bank Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...
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Branch Service Manager I
4 days ago
hong kong, Hong Kong SAR China Hang Seng Bank Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...
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Customer Care Advisor
1 week ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Full timeCustomer Care Advisor (Japanese Speaking) Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific Customer Care Advisor (Japanese Speaking) 9 hours ago Be among the first 25 applicants Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific Role IntroductionReports to: Customer Contact Team...
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Customer Service Advisor — Cashier
1 week ago
Hong Kong Island, Hong Kong SAR China Decathlon Hong Kong Company Limited Full timeA leading sporting goods retailer in Hong Kong is seeking a Customer Service Advisor to ensure exceptional user experiences. Responsibilities include managing transactions, handling refunds/exchanges, and collaborating with teammates. The ideal candidate is friendly, detail-oriented, and enjoys working with the public. Benefits include performance bonuses,...