Assistant Network Manager

4 months ago


hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Assistant Network Manager / Managed Service Network Engineer - CK

Client Description

Job Description

Responsibilities
  • Responsible to manage the overall network infrastructure to our Managed Services customer
  • Responsible for network infrastructure project implementation
  • Manage and work with vendors to resolve network incidents and problems
  • Function as consultant on network and security solutions to provide service delivery
  • Develop guidelines/procedures to ensure the operation of network infrastructure meets SLA
  • Implement, monitor, and maintain the LAN/WAN and Network Security
  • Provides advice and guidance relating to their area of technical specialty
  • Ensure that quality solutions are well tested, and delivered in line with customer’s IT policies, standards, and procedures
  • Co-ordinate with Sales to presale various projects
Job Requirements Requirements
  • Bachelor degree in Computer Science or IT related discipline
  • Min 5 years relevant working experience in IT infrastructure
  • Hands-on experience in LAN/WAN/MPLS, networking and routing
  • Hands-on experience on security products administration such as Firewall, F5, IPS, and IDS (Juniper/Cisco)
  • Knowledge in VoIP systems (e.g., Cisco, Avaya, NEC) is an advantage
  • Cisco and Fortinet certifications are preferred, e.g. CCNP
  • Knowledge of service management best practice (e.g. ITIL, ISO20000)
  • Knowledge or experience in IT security is an advantage
  • Project management and vendor management experience
  • Willing to work under pressure
  • Able to work independently and good interpersonal skills to interact with team members
  • Ability to handle multiple tasks simultaneously
  • Good command of both written and spoken English & Chinese, including Putonghua
Network Engineer – Managed Service Requirements
  • Bachelor/Higher Diploma in Computer Science or related discipline
  • At least 3 years relevant experience
  • Professional qualification on networking (e.g. CCNA, CCNP) is preferred
  • Hands-on experience of Routers/Switches, Firewall, Wireless Network, and other networking equipment (e.g. Load Balancer, WAF, NAC)
  • Experience in supporting Cloud networking (AWS, Azure) is an advantage
  • Knowledge of service management best practice (e.g. ITIL, ISO20000)
  • Good problem-solving skills, including root-cause analysis
  • Willing to work under pressure
  • Able to work independently and good interpersonal skills to interact with team members
  • Ability to handle multiple tasks simultaneously
  • Good command of both written and spoken English & Chinese, including Putonghua
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