Telecommunications Network Specialist

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
About Us

Classy Wheeler Limited is a leading regional telecom carrier that provides innovative network solutions to its clients.

Job Overview

We are currently seeking an experienced Telecommunications Network Specialist to join our team. The successful candidate will have a strong background in configuring, operating and maintaining data and IP network infrastructure, preferably in a Telco, IDC or ISP business environment.

Key Responsibilities
  • Implementation of network infrastructures and customer projects, including project management and provisioning work of Expan, STIX, ILC and IP Service;
  • Liaising with local service providers and partners in overseeing the ordering and implementing of OLLC for customers' projects;
  • Conducting periodic analysis of network performance and traffic statistics to ensure the network and Data Centre resources are optimized;
  • Providing support to customers' POC, inquiries, customer pre-sales visit and assisting business development team in driving new business opportunities and rollout of new services;
  • Supporting post-mortem review with HK Led customers (non SM account) upon requested by Sales and OM;
  • Providing 7x24 remote support and on-site support in fault management;
  • Performing any other jobs assigned by the Operations Manager.
Requirements
  • Diploma/Higher Diploma in Telecommunication, IT and related studies;
  • At least 3 years hands-on working experience in configuration, operation and maintenance duties relating to data and IP network infrastructure preferably in a Telco, IDC or ISP business environment;
  • Working experience in dealing with local and overseas Telco/Carrier service providers;
  • Knowledgeable in technologies such as: SDH, SONET, ADM, TCP/IP, VLAN, OSPF, BGP and MPLS;
  • Hands-on proficiency in managing routers, switches, network management and monitoring tools, etc, for supporting multi-services application associated with Internet and IPVPN network environment;
  • Cisco or Juniper certification is preferred;
  • Good analytical skills in fault resolution and trouble-shooting of operational issues;
  • Good inter-personal skills and presentation skills;
  • Able to work independently and knowledgeable to prioritize tasks when handling multiple enquiries and customers' requests at the same time;
  • Cantonese speaking and fluency in English and Chinese (spoken and written).
Compensation

The estimated salary for this role is $HKD 60,000 - $80,000 per month, depending on experience.

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