Key Account Manager

We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. About the Role Step into the role of Key Account Manager at Reckitt, where your mastery of relationship-building and strategic partnering with major national trade players will be fundamental in delivering health, hygiene, and nutrition products to consumers. In this dynamic position, you’ll be at the forefront of crafting and realizing joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation. Responsibilities Responsible for achieving strategic objectives per customer – including net revenue, gross margin, trade spend, market share Building long term partnership with the customers and ensuring sales fundamentals and promotions are planned and executed in‑store with excellence Manage trade budget closely and continuously seek for maximization opportunities Monitoring and providing analysis as the source of new shoppers’ insights, competitive strategies and effective portfolio brand management for the customer Managing customer negotiations in relation to Reckitt commercial strategy and the customer trading terms. Implementation and ongoing management of the category strategy per customer Developing customer new product launch plans and ensuring successful implementation Continuous improvement in the management of the account by identifying opportunities for efficiency and profitability and overall improvement in the management of customer Qualifications Educated to minimum bachelors degree level in a business related subject - from a recognized University Proven track record /sales experience with key multinational FMCG companies Experience of influencing and engaging key figures in customer organisations Fast‑paced, ambitious with strong negotiation & communication skills Fluent spoken and written English and Chinese Proficiency in MS Office Skills for Success Key Account Management, E‑commerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Product planning, Business acumen, commercial acumen, Sales negotiation, P & L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short‑term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognize that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Seniority level Mid‑Senior level Employment type Full‑time Job function Consumer Goods Rental #J-18808-Ljbffr