Customer Experience Specialist

A leading financial institution in Hong Kong is looking for an Officer, Specialist in their Contact Centre for Consumer Banking. This full-time role involves providing comprehensive customer service and support across various channels. Candidates should have a customer-focused mindset, good communication skills, and preferably experience in the banking...

A leading safety science company in Hong Kong is seeking an experienced Customer Service Representative. You will resolve complex customer issues, develop relationships, and provide excellent support in a diverse team. The ideal candidate has at least two years of experience in customer service or sales, can manage multiple tasks effectively, and is capable...

A leading business solutions provider in Hong Kong is seeking a Customer Service Officer to deliver exceptional customer service and administrative support. This full-time role involves handling customer inquiries, processing requests, and maintaining accurate records. Ideal candidates will have previous experience in a customer service role, possess...

A customer service firm in Hong Kong seeks a Customer Experience Consultant to oversee showroom services, manage inquiries, and ensure high levels of customer satisfaction. The ideal candidate must possess excellent telephone and interpersonal skills, with proficiency in English, Cantonese, and Putonghua being essential. A tertiary education background is...

A leading bank in Hong Kong is seeking an Associate for their Contact Centre in Consumer Banking. The role focuses on providing customer service through various channels like phone and chat, ensuring customer satisfaction, and working collaboratively with a team. Candidates should be customer-focused, possess strong communication skills in both English and...

A global financial services provider in Kowloon is seeking a Client Service Specialist to enhance customer experiences through effective service and promoting digitization in banking. The role requires a bachelor's degree, experience in customer service, and strong communication skills. Responsibilities include managing branch operations, promoting services,...

A leading global banking institution is seeking a Customer Complaints Support Officer in Hong Kong. This role involves supporting the Customer Relations Manager to effectively handle customer complaints throughout the complaint process, documenting cases, and compiling reports. Ideal candidates will have secondary education or equivalent, customer-facing...

A logistics services company in Kowloon Tong is seeking a Customer Experience Executive to provide exceptional service to clients. This full-time position requires at least 2 years of customer service experience, strong communication skills in English, Mandarin, and Cantonese, and proficiency in Microsoft Office. You will handle inquiries, manage tasks, and...

A leading global financial services firm in Hong Kong seeks an Officer, Client Service Specialist, to enhance client experiences and coordinate banking operations. Candidates should have a Bachelor's degree and experience in customer service and sales. Responsibilities include promoting banking products, ensuring compliance with regulations, and managing...

Customer Service Officer / Customer Relationship Specialist (Labels) Establish and maintain good relationship with customers by provision of one-stop quality service. Pro-actively follow up the order status with customers, handle customers' enquiries and provide after-sales service to meet customers' satisfaction. Liaise with customers on Sample Development....