Floor Manager(Queen's Road Central)

1 week ago


Hong Kong Island, Hong Kong SAR China COS Full time

COS is dedicated to creating a modern wardrobe that embodies everyday luxury. The brand is celebrated for its timeless collections that feature rich materials, refined cuts, and unique details. Rooted in lasting design and exceptional quality, COS aims to deliver elevated pieces for versatile, enduring style. Role Description This is a full‑time, on‑site Floor Manager role located at our Queen’s Road Central store in Hong Kong SAR. The Floor Manager will oversee day‑to‑day store operations, ensuring smooth workflows and operational excellence. The role focuses on enhancing customer satisfaction, managing staff, driving sales, and maintaining high standards of service while fostering a collaborative team environment. Responsibilities include team development, operational supervision, and ensuring an exceptional customer experience. Qualifications Skills in Customer Satisfaction, Customer Service, and Communication to ensure a top‑tier service experience and positive customer relationships. Expertise in Operations Management and Training to oversee store operations and develop team members effectively. Strong leadership abilities with a proactive approach to problem‑solving and decision‑making. Passion for fashion and understanding of retail trends; prior experience in a similar role is advantageous. Proficiency in Cantonese; additional language skills are a plus. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Retail Apparel and Fashion #J-18808-Ljbffr


  • Floor Manager

    1 week ago


    Hong Kong Island, Hong Kong SAR China COS Full time

    COS is dedicated to creating a modern wardrobe that embodies everyday luxury. The brand is celebrated for its timeless collections that feature rich materials, refined cuts, and unique details. Rooted in lasting design and exceptional quality, COS aims to deliver elevated pieces for versatile, enduring style. This is a full‑time, on‑site Floor Manager...


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