Temporary Customer Service Executive

3 days ago


hong kong, Hong Kong SAR China HTK Full time

Temporary Customer Service Executive Your role Handle customer telephone enquiries and provide resolution in daily operations Support HKT financial services related follow up activities Follow the pre-set procedures and workflows properly, complete the job in a professional manner Proactively learn and grasp latest knowledge to facilitate proper discharge of daily duties Discharge duty in a positive attitude so that company image can be safeguarded at all times Carry out any ad hoc duties whenever appropriate to meet business needs To succeed in this role HKCEE/HKDSE or above Good command of both written and spoken English and Chinese Strong customer services skills, telephone manner and communication skills Knowledge in computer applications e.g., Internet, Microsoft Office Customer‑oriented, pro‑active, willing to learn, able to work independently 5-day work per week Shift duty is required for 8:00 - 00:00 (Monday to Sunday) Candidates with more experience will be considered as Senior Customer Officer What We Offer Annual Leave and Public Holiday Birthday leave and other special leave types (Marriage, Court, Exam, Volunteer, Compassionate) Life, medical, dental, and family health insurance HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment‑related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer’s privacy statement( a copy of which will be provided immediately upon request. #J-18808-Ljbffr



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