Junior Guest Relations
3 days ago
Junior Guest Relations & Social Media Associate Add expected salary to your profile for insights It all started with an aspiration to redefine and elevate the bakery landscape. Bakehouse by Grégoire Michaud is home to the city’s finest European‑style baked goods and sourdough bread, all handmade on‑site every day with the finest ingredients. Founded in 2013, Chef Grégoire Michaud started the company as a wholesale bakery specialising in supplying handcrafted sourdough and fine pastries to kitchens across the city. This humble wholesale bakery quickly shook up the industry and received overwhelming support from esteemed players, including Michelin‑starred restaurants, luxury five‑star hotels and prestigious airlines. This success shed light on Hong Kong’s unfulfilled desire for quality bread. Chef Michaud felt the call to make artisanal bread more accessible to Hongkongers and nurture the city’s appreciation of artisanal baked goods. In 2018, the critically acclaimed neighbourhood bakery, Bakehouse, opened its doors in Wanchai and took the bakery scene by storm in no time. Now, with seven shops and wholesale available, Bakehouse has set the standard for artisanal bakeries and built a strong community joined by a passion for the finest baked goods. Key Responsibilities: Engage with guests, providing a warm and memorable experience. Handle guest enquiries, feedback, and concerns with empathy and professionalism. Act as a brand ambassador, sharing your passion for our products and story. Develop and execute content strategies for our China social accounts. Create engaging and relevant content (posts, videos, stories) that resonates with our audience. Monitor and respond to comments, messages, and mentions on our social media platforms. Stay up-to-date with the latest trends and best practices on Red and Douyin. Analyse social media performance and provide regular reports on key metrics. Requirements: Proven experience in a guest relations or customer‑facing role, preferably in the hospitality or F&B industry. Experience in content creation (writing, photography, videography) is a bonus. Excellent communication and interpersonal skills, with a genuine sense of empathy. A true passion for great food, especially artisanal baking. Strong organisational and time‑management skills. A proactive and positive attitude, with a willingness to learn and grow. We offer a competitive remuneration package with comprehensive fringe benefits to the right candidate. Interested parties please click “Apply Now” or via email to to submit your application. We are an equal opportunity employer. Personal data collected will be treated in strictly confidential and for recruitment purpose only. #J-18808-Ljbffr
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Brand-Driven Guest Relations
3 days ago
Hong Kong Island, Hong Kong SAR China Bakehouse Full timeA leading bakery in Hong Kong is seeking a Junior Guest Relations & Social Media Associate to engage with guests and enhance their experience. The ideal candidate will have experience in customer-facing roles and a passion for artisanal baking. Responsibilities include developing content for social media, managing guest inquiries, and acting as a brand...
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Senior Officer, Guest Relations
5 days ago
Hong Kong Island, Hong Kong SAR China ConnectedGroup Limited Full timeSenior Officer, Guest Relations - Premium Member Club Our client is a renowned premium member club. They are seeking a Senior Officer/Officer, Guest Relations to join the dynamic team. Responsibilities Warmly welcome guests and members upon arrival, providing exceptional customer service and promptly addressing inquiries. Oversee member bookings for services...
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Guest Relations Officer
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Hong Kong Island, Hong Kong SAR China New World Millennium Hong Kong Hotel Full timeJob Description Press space or enter keys to toggle section visibility Each day is full of opportunities to enrich the lives of our guests and colleagues, to create new experiences and to make new discoveries. With us, it’s not just a career, but a deeply rewarding journey. New World Millennium Hong Kong Hotel is now looking for extraordinary talent to...
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Guest Relation Officer
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hong kong, Hong Kong SAR China M2R Investment Limited Full timeWorking Location:Art Piece - Tsim Sha Tsui and Causeway Bay Branch (Beauty and Lifestyle Service Floor)We provide diversified services from head to toe including yoga, pilates, spa, medical beauty. Key Responsibilities Responsible for customer service, ensure frontline services in upmost standard and maintain a good relationship with our guests. Handle daily...
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Assistant / Guest Relations Manager
2 weeks ago
hong kong, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full timeGuest Relations Manager (Assistant) – The Ritz‑Carlton, Hong Kong Job Summary: Oversee the daily operation of the Guest Relations Team and ensure a smooth and efficient workflow. Respond to guest requests and supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Job Requirements:...
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Guest Relations Officer
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Hong Kong Island, Hong Kong SAR China Compass Group Hong Kong Ltd Full timeAs a Guest Relations Officer in the top leading financial institute, providing excellent hospitality service to our clients is our top priority. We provide first class assistance to perfection, delivering a professional, informative, and well‑mannered service at our front house receptions. Responsibilities Greet and welcome guests in a courteous and...
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Hong Kong Island, Hong Kong SAR China King Deux Search & Consulting Full timeGuest Relations Officer | Hospitality, Membership Hong Kong, Hong Kong SAR, Hong Kong HK$ 20,000.00 - 25,000.00 (Hong Kong Dollar) Job Openings Guest Relations Officer | Hospitality, Membership About the job Guest Relations Officer | Hospitality, Membership King Deux Search & Consulting is a specialised executive search firm which offers bespoke talent...
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Guest Relations Officer
5 days ago
hong kong, Hong Kong SAR China OT&P Healthcare Full timeJoin to apply for the Guest Relations Officer ($18K+) role at OT&P Healthcare 3 days ago Be among the first 25 applicants Responsibilities Using the clinic management system to record data and manage appointments for patients Liaising with medical staff and outside providers Arranging direct billing for patients with insurance companies Payment processing...
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Service Stylist
7 days ago
Hong Kong Island, Hong Kong SAR China Langham Hospitality Group Full timeService Stylist (Guest Relations) – The Langham, Hong Kong Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive the long‑term growth of the hotel by increasing its revenue and delivering high standards in guest experience in alignment with the culture and values of Langham Hospitality Group....
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Hong Kong Island, Hong Kong SAR China Langham Hospitality Group Full timeA leading hospitality firm in Hong Kong is seeking a Service Stylist (Guest Relations) to enhance guest experience through personalized service and effective complaint resolution. The ideal candidate should possess strong communication skills in English, Cantonese, and Mandarin, along with at least 1–2 years of guest services experience. This role requires...
