Guest Relation Officer

4 days ago


hong kong, Hong Kong SAR China M2R Investment Limited Full time

Working Location:Art Piece - Tsim Sha Tsui and Causeway Bay Branch (Beauty and Lifestyle Service Floor)We provide diversified services from head to toe including yoga, pilates, spa, medical beauty. Key Responsibilities Responsible for customer service, ensure frontline services in upmost standard and maintain a good relationship with our guests. Handle daily operations such as general enquiry (phone / email), check in / check out, booking etc. Perform other duties/ad hoc projects as assigned. Requirements 1 year working experience in hospitality / tourism / hotel / customer service or related service industry. Knowledge of booking system and cashier experience is preferable. Cheerful, customer-oriented, well-organized with excellent interpersonal skills. Good written and conversational skills in both Chinese (Cantonese, Mandarin) and English. Immediate available is preferred. Shift duty is required. Candidates with more experience will be considered as Senior Guest Relation Officer / Guest Relation Supervisor. We offer Subject to change. Convenient working location, next to MTR station (3 mins) Fine and elegant working environment Public Holiday Attendance bonus Incentive package Discretionary year end bonus Staff Discount in service center and beauty salon Career growth opportunities and training Medical and Dental Interested parties please send your full resume with current & expected salary to Human Resources Department by clicking APPLY NOW . The information provided will be treated in strict confidence. All personal data of unsuccessful applicants will be destroyed after the recruitment purpose. Your application will include the following questions: What's your expected monthly basic salary? Which of the following statements best describes your right to work in Hong Kong? How many years' experience do you have as a Guest Relations Officer? #J-18808-Ljbffr



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