MPF Operations Customer Service Specialist

Customer Service Officer - Operations Department (MPF) Provide excellent customer services for MPF and ORSO business. Respond promptly to customer inquiries via phone and email. Collaborate with both internal and external parties to enhance service delivery. Resolve customer issues efficiently and effectively, ensuring a high level of satisfaction. Maintain...

A financial services company in Hong Kong is seeking a Senior Executive/Executive for their Customer Service Excellence Assurance Team. The role involves managing customer inquiries related to the Hong Kong Mandatory Provident Fund (MPF), ensuring quality service and resolution of complaints. Candidates must be fluent in Cantonese and English, possess strong...

A financial services company in Hong Kong seeks an Officer for Customer Service to manage MPF and ORSO inquiries. Responsibilities include processing transactions and promoting digital tools. The ideal candidate has a Bachelor's degree, at least 2 years' experience in banking or finance, and good communication skills in English and Chinese. This role offers...

We are seeking an experienced leader to manage Customer Service sub-teams, ensuring exceptional service delivery, operational efficiency, and achievement of retention and service-to-sales targets. The role requires strong leadership, strategic planning, and a commitment to service excellence. Key Responsibilities: Organisational Management Develop long-term...

Operation Service Specialist - Campus FY25 Operation Service Specialist - Campus FY25 Get AI-powered advice on this job and more exclusive features. Antalpha is a next-generation financial services platform backed by deep-rooted technology expertise. We specialize in digital asset infrastructure for institutions, offering tailored solutions in lending,...

A public examination authority in Hong Kong is seeking a Temporary Customer Service Assistant for their Call Centre. The role involves handling phone inquiries, assisting with examination irregularities, and drafting responses. Candidates should have completed secondary education, possess experience in customer service, and be proficient in English and...

Customer Service, Assistant Manager - Financial Services Join ConnectedGroup as a Customer Service Assistant Manager in the Financial Services sector. Responsibilities: Respond to MPF and ORSO-related inquiries via hotline and digital platforms in excellent customer service standard. Process transactions including fund transfers, withdrawals, and scheme...

We are seeking a highly motivated Operations Specialist to join our team in Central, Hong Kong. Reporting directly to the COO, this role is critical in ensuring smooth operational processes across finance, compliance, and human resources. The successful candidate will play a key role in supporting the firm’s investment activities in both Web3 and...

A leading banking institution is looking for a Senior / Customer Service Officer to enhance customer relationships and cross-sell retail banking products. Responsibilities include providing excellent customer service and supporting daily branch operations. Candidates should have a minimum of three years' experience and preferably HKSI, IIQE, and MPF...

Customer Service BI Specialist (Chinese Speaker) Join to apply for the Customer Service BI Specialist (Chinese Speaker) role at Binance . 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Collect, organize, and analyze user data from the customer service department and other related...