Senior Officer, Operations
5 days ago
Senior Officer, Operations - Western Medicine Assist the Manager, Operations in overseeing the entire centre operations for a group of centres under the cluster and drive the centre performance in terms of revenue, profit, patient satisfaction and clinical compliance. Job Description Assist the Manager, Operations in leading Centre ICs in executing company directives in a consistent and prompt manner; ensure Centre ICs deliver the right level of customer service to achieve targeted levels of satisfaction, return and referral rates; work closely with the Manager to formulate operation plans and support the Manager in coaching Centre ICs to achieve financial targets for the responsible clusters; ensure Centre ICs adhere to operational and clinical protocols, conduct regular audits to measure compliance and guide Centre ICs to build team spirit and service mindset; review operation flow to enhance customer service and sharpen Net Promoter Score; provide quantitative and qualitative analysis; provide administrative support to assigned projects; handle other ad hoc assignments as assigned. Position Requirements Degree or above in health care management, business administration or operations management; nursing background preferred; minimum 3 years’ relevant experience managing service operations for a sizable team; exposure in medical service industry or retail operations preferred; self‑starter, proficient in written and spoken English and Chinese, Mandarin an advantage; strong analytical skills, systematic and methodical in introducing changes, strong interpersonal skills to influence stakeholders among teams; excellent communication skills with internal and external parties; strong leadership skills to implement changes at medical centres. Company Overview Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa in October 2013. QHMS operates diagnostics, primary healthcare, day‑care specialties, and has over 1,500 service points, including 100+ multi‑specialty medical centres and affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services, and a private nursing agency. In 2020, the Group recorded 2.5 million healthcare visits. #J-18808-Ljbffr
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Senior Operations Officer
3 days ago
Kowloon, Hong Kong SAR China Human Health (H.K) Limited Full timeSenior Operations Officer / Operations Officer (Medical Centre) Add expected salary to your profile for insights Provide daily support to OperationsDepartment in relation to Medical Centre operations and coordination Identify and drive projects in response to business needs and achieve business targets Be responsible and pursue for quality and timeliness of...
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Senior Property Officer
5 days ago
Kowloon, Hong Kong SAR China Redpath Partners Limited Full timeSenior Property Officer / Building Officer - Shopping Mall (Operations) Our client is Real Estate entities is seeking for a Senior Property Officer / Building Officer to assist on daily shopping mall and car park operations. Responsibilities Supervise and manage outsource vendors and in-house technicians and contractorson daily operation. Monitor the...
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Officer, Fundraising
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeResponsibilities Coordinate and implement fundraising activities to achieve the objective of department Assist in preparing promotional write up, donor acquisition materials and fundraising proposals Manage and develop online / offline donation and promotion platforms from planning, production, operation to promotion Handle donation report and manage the...
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Senior Operation
3 days ago
Kowloon, Hong Kong SAR China BalanceVital Health Managment Limited Full timeSenior Operation & Customer Service Officer We are seeking an enthusiastic Senior Operation & Customer Service Officer to join our dynamic team at BalanceVital Health Management Limited. You will play a vital role in supporting the day-to-day operations of our organization, contributing to the success of our client-focused healthcare services. What you’ll...
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Senior Officer, Business Support
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading international bank in Hong Kong is seeking a Senior Officer for Business Support on a 6-month fixed-term contract. This role involves handling daily administrative operations, tracking budgets, and coordinating departmental activities. Candidates should hold a degree and possess strong analytical and interpersonal skills. Proficiency in Excel,...
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Senior Operations Officer/ Officer
3 days ago
Kowloon, Hong Kong SAR China O-Bank Co., Ltd Full timeSenior Operations Officer/ Officer (Wealth Management Settlement) Add expected salary to your profile for insights Perform investment account opening and maintenance services; Execute high-quality back-office processing for investment products (e.g., equity, unit trust, notes and bond…) services; Ensure all transactions are properly authorised before...
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Operations Officer
3 days ago
Kowloon, Hong Kong SAR China Centaline Investment Advisory Company Limited Full timeWhy Join Us? At our company, we believe work should be fun! Our team is energetic, supportive, and genuinely enjoys working together. If you thrive in an entrepreneurial environment and want to make a real impact, you’ll fit right in. Role Overview As our Hong Kong business continues to grow, we are looking for a proactive and resourceful Operations...
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Officer, CS
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeOfficer, CS & Quality Assurance ( 3 Years Contract) Perform call monitoring and assessment independently to evaluate call agent performance, identify and offer constructive feedback for improvement to Contact Centre team. Perform qualitative analysis to drive continuous improvement. Participate in calibration sessions with relevant internal stakeholders to...
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Office Operations
5 days ago
Kowloon, Hong Kong SAR China Oakham Partners Limited Full timeA leading recruitment services provider is seeking an Office Administration Manager for a US tech company in Hong Kong. The successful candidate will oversee day-to-day operations, ensure efficient office systems, and provide support to staff and senior management. Candidates should have over 7 years of experience in office administration or operations...
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Supply Chain Management Officer
5 days ago
Kowloon, Hong Kong SAR China Ricoh Asia Pacific Operations Limited Full timeSupply Chain Management Officer (Welcome Fresh Graduate) Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimisation. To cope with our business expansion, we are looking for a team of talent joining our Ricoh Family. About Your Role: Processing daily orders and...