User Operation Specialist
6 days ago
IANG/TTPS/QMAS visa holders are welcome. Job Responsibilities Primarily responsible for the operation of financial business users, ensuring user activity and retention. Formulate differentiated marketing strategies for different user groups; collaborate with product and marketing teams to grow business scale through activities and product optimization. Focus on the activity experience of platform users, leveraging their preferences and characteristics to develop innovative activity gameplay and strategies, and promote activity iteration. Establish a comprehensive data tracking system, regularly produce effect review reports, and continuously optimize operational methods using data-driven insights. Collect, collate, and analyze competitive products, industry products, and related information; produce strategies and suggestions that drive business growth. Qualifications More than 3 years of experience in product or client operation, with preferred experience in financial product operation. Understanding of financial contract trading (e.g., gold, forex, digital currency) or relevant trading experience is preferred. Excellent communication skills, capable of independently designing comprehensive demand plans, efficiently coordinating stakeholders, and ensuring timely, high-quality delivery. Strong data analysis and application skills, adept at extracting and mining data value, continuously optimizing through data. Strong sense of responsibility, result-oriented, able to work under pressure and self-driven, actively advancing work progress and goal achievement. Professional speaking of Mandarin is a must. Immediate availability is highly preferred. #J-18808-Ljbffr
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User Operations Specialist
6 days ago
Kowloon, Hong Kong SAR China Metaverse Cloud Solution Limited Full timeA financial technology company in Hong Kong seeks a candidate for a role focused on user activity and retention in financial product operations. The ideal applicant will have over three years of relevant experience, a strong understanding of financial trading, and excellent communication skills, particularly in Mandarin. Responsibilities include optimizing...
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Kowloon, Hong Kong SAR China BTSE Full timeAssociate Director/Director of User Operations BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading...
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IT Helpdesk Specialist — Balanced Hours
6 days ago
Kowloon, Hong Kong SAR China Lustre Search Limited Full timeA well-established institution is seeking an IT Helpdesk Specialist to provide first-level support and troubleshoot IT issues for users. The ideal candidate will have a diploma in Computer Science or Information Technology, alongside 1-3 years of IT support experience. Strong command of both English and Mandarin is essential. This position offers an...
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Kowloon, Hong Kong SAR China BTSE Full timeA leading fintech company in Hong Kong is seeking a Director of User Operations to lead user-centric operations for a global digital asset platform. Responsibilities include overseeing user onboarding, managing cross-functional collaboration, and optimizing customer engagement strategies. The ideal candidate will have over 8 years of experience in fintech or...
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End User Services Lead — IT Operations
6 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeA prominent financial institution in Hong Kong is seeking an experienced End User Services Manager to oversee the support services team and ensure quality delivery. The ideal candidate will have at least 7 years of experience in End User Services, preferably in banking, along with a Bachelor's degree in Computer Science or IT. Strong communication skills,...
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Specialist I
6 days ago
Kowloon, Hong Kong SAR China Hong Kong Interbank Clearing Ltd Full timeSpecialist I / Specialist II / Analyst (Services Management) Hong Kong Interbank Clearing Limited (hereinafter referred to as “the Company”) is a private organization jointly owned by the Hong Kong Monetary Authority (HKMA) and The Hong Kong Association of Banks. The Company’s key objective is to develop and operate a safe and efficient multi-currency...
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End User Support Engineer | Windows
6 days ago
Kowloon, Hong Kong SAR China Swing Consulting Limited Full timeA prominent consulting company located in Hong Kong is seeking a dedicated Technical Support Specialist. You will provide in-house and on-site technical support, troubleshoot issues related to PCs and software, and assist with O365 applications. The ideal candidate should possess a diploma in IT or a related field with at least one year of experience in...
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End User Services Manager
6 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeEnd User Services Manager We are seeking a high‑calibre professional to join our department in Hang Seng Information Technology to drive end‑user support services. Responsibilities Manage end user services support team to ensure end‑user support services are delivered with good quality. Develop and manage the team to deliver standardised IT services...
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Senior Specialist
4 days ago
Kowloon, Hong Kong SAR China Hong Kong Interbank Clearing Ltd Full timeSenior Specialist / Specialist I (Network Infrastructure) Hong Kong Interbank Clearing Limited (HKICL) is a private organization jointly owned by the Hong Kong Monetary Authority (HKMA) and The Hong Kong Association of Banks. The Company’s key objective is to develop and operate a safe and efficient multi-currency and multi-dimensional financial...
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Senior Warehouse Operations
6 days ago
Kowloon, Hong Kong SAR China PVH Asia Limited Full timeA leading retail company in Hong Kong is looking for a Senior Specialist in Warehouse Operations to oversee logistical processes at the SEATH Distribution Center. This role focuses on managing relationships with 3PLs to ensure timely and efficient operations, maintaining accuracy across data systems, and optimizing warehouse procedures. Candidates should...