Richemont | Assistant Client Development Manager

6 days ago


hong kong, Hong Kong SAR China Richemont Full time

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels, you will be surrounded by passionate experts and will contribute to many new projects which allow our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

You have solid experience in CRM; retail experience would be a plus.

You have strong analytic thinking and skills with solid experience dealing with data and curiosity to dig out facts behind, translating insights into real actions and solutions.

You evaluate issues and opportunities from different perspectives.

You are the person who shows initiative, ownership, and commitment.

You are proficient in English and Chinese.

What are we expecting from you?

Reporting to the Client Development Manager, HK & Macau, you will be responsible for:

  • Drawing key insights and takeaways from data reports and CRM dashboards (client equation, data capture, new & existing, client segmentation, client upgrade, profiling movement).
  • Weekly review with boutiques to assess CRM KPIs and work on action plans direction.
  • Monitoring annual core KPI: Loyal client retention, new client 2nd purchase drive, and initiating programs adhering to boutiques’ specifics.
  • Facilitating boutique implementation on animations/workshops to provide client invitation targeting list based on boutique CRM strategy.
  • Managing daily operations to monitor SA usage, boutique binding rate, and Q&A for common features, and initiating regular dialogues with the Regional team to share feedback for enhancement when needed.

More than a role…. We recruit for a career

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed, then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The Recruitment Process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process, you will meet with the Talent Acquisition team, HR Manager, Client Development Manager, Associate Retail Excellence Director, and Retail Director. Otherwise, you will receive an email to inform you that your application has not been successful.

#J-18808-Ljbffr

  • hong kong, Hong Kong SAR China Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...


  • hong kong, Hong Kong SAR China Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...


  • hong kong, Hong Kong SAR China Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...


  • hong kong, Hong Kong SAR China Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths injewellery,watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing...


  • hong kong, Hong Kong SAR China Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...


  • hong kong, Hong Kong SAR China Richemont Full time

    Marketing & Communications Executive (1-year contract) Location: Hong Kong, HK, HK SAR, CN Type: Fixed Term Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these...


  • hong kong, Hong Kong SAR China Richemont Full time

    The Oldest Fine Leather Goods House in the World Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830. Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because...


  • hong kong, Hong Kong SAR China Richemont Full time

    Assistant Demand Planning Manager / Senior Demand Planning Executive Hong Kong, HK, HK SAR, CN Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology, and design in...


  • hong kong, Hong Kong SAR China Richemont Full time

    A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels, you will be surrounded by passionate experts and will contribute to many new...


  • hong kong, Hong Kong SAR China Richemont Full time

    Regional Merchandising Manager, South Asia Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new...


  • hong kong, Hong Kong SAR China Richemont Full time

    Regional Store Planning Manager, Asia Pacific Hong Kong, HK, HK SAR, CN Permanent Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At...


  • hong kong, Hong Kong SAR China Richemont Full time

    Regional Senior Visual Merchandising Manager, South Asia Hong Kong, HK, HK SAR, CN Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology, and design in writing...


  • hong kong, Hong Kong SAR China Richemont Full time

    Regional Visual Merchandising Executive, South Asia Location: Hong Kong, HK, HK SAR, CN Employment Type: Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology, and...


  • hong kong, Hong Kong SAR China Richemont Full time

    Regional HJ Merchandising Manager (Maternity Cover - March to August 2025) Hong Kong, HK, HK SAR, CN Fixed Term The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+...


  • Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full time

    Company OverviewVan Cleef & Arpels is a High Jewelry Maison with a strong heritage, promoting exceptional know-how in an enchanting and creative environment.The company values diversity and inclusion, embracing talents from various backgrounds and experiences to deliver excellence.Job DescriptionWe are seeking a highly skilled Retail Space Development...


  • hong kong, Hong Kong SAR China Projob21.com Ltd. Full time

    Assistant Manager, Client Development and Communications, Luxury Brand Asia Pacific Role Design Ultimate Luxury Client Journey CRM and In-Store Events Job Duties Partner closely with retail directors, cross divisional counterparts, Overseas Headquarters, etc. to develop boutique specific, collection specific, and brand specific activation programs...


  • hong kong, Hong Kong SAR China Bank of China Full time

    Assistant / Sales and Client Relationship Manager Job No.: 499211Employment Type: Full timeDepartments: BOCHK Asset Management LtdJob Functions: Asset Management Key Responsibilities: Handle KYC review of the new clients and other issues related to client onboarding Promote investor services to institutional clients in relation to various fund and...


  • hong kong, Hong Kong SAR China SOCAM Development Limited Full time

    Assistant Property Manager (Commercial Building) A wholly-owned subsidiary of the Wheelock Group is seeking an Assistant Property Manager to oversee the overall daily operation and all functions of property and facilities management. Responsibilities Supervision of staff and contractors (Security, Cleaning, and Landscape). Manage daily operations of property...


  • hong kong, Hong Kong SAR China DKSH Group Full time

    Title: Assistant Manager, Client Management (Field Marketing) - FMCG Location: Southmark, HK, HK Global Business Unit: CG Job Function: Field Marketing Requisition Number: 172367 Job Summary We have an exciting opportunity for a talent who is dedicated with experience on Client management for Field marketing operations to join our team in Hong Kong as...


  • hong kong, Hong Kong SAR China Projob21.com Ltd. Full time

    Client Services Assistant Manager/Manager, Asian-Based Family Office Expansion Headcount in the HK Office Sales assistant, operations & regulatory support Friendly working environment Our Client Representing our Asian-based family office and SFC-regulated entity, with offices located in Hong Kong, Taiwan, and SE Asia, to search for a trilingual client...