CX Strategy Lead — Insurance, NPS

Join to apply for the Head of CX role at Prenetics IM8 Health, co‑founded by global icon David Beckham, is a pioneering brand at the intersection of wellness and innovation. Our mission is to empower individuals with cutting‑edge health solutions that are accessible, sustainable, and personalized to support everyday wellness. By combining our passion for...

A leading insurance consultancy in Hong Kong is seeking a Senior Insurance Manager specializing in life insurance. The role involves managing the insurance license application process with the Bermuda Monetary Authority, developing detailed business plans, and creating financial models to ensure regulatory compliance. Candidates should have over 8 years of...

A leading recruitment firm in Hong Kong is searching for a VP - Brand, Marketing & CX to lead brand growth and define customer experience strategies across various channels. The successful candidate will leverage over 15 years of marketing leadership experience, collaborating with multiple functions to enhance customer loyalty and engagement. This role...

Senior Insurance Manager (Life Insurance) Lead and manage the insurance license application process with the Bermuda Monetary Authority (BMA). Develop a comprehensive business plan in line with BMA requirements, including market analysis, product offerings, risk mitigation and underwriting strategies, and compliance frameworks. Build and refine financial...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing,...

A leading hospitality group is seeking a Head of Customer Journey based in Hong Kong. The successful candidate will develop and implement the customer journey strategy, lead CX transformation initiatives, and optimize customer touchpoints for improved engagement and loyalty. Candidates should have over 15 years of experience in senior management focused on...

Customer Experience Lead, Large Insurance Company Responsibilities Develop and implement CX strategy: Create and execute a company-wide strategy to enhance the customer experience, aligning it with business goals. Optimize customer journeys: Map out the end-to-end customer experience to identify pain points and opportunities, then design and improve...

VP - Brand, Markerting & CX- Retail Family Group Responsibilities Lead and execute the group's marketing and customer experience strategy, defining how customers discover, engage, and remain loyal to its brands across all channels. Drive brand growth and positioning, ensuring marketing strategies translate into measurable commercial outcomes and strengthen...

A leading insurance company in Hong Kong seeks an experienced Customer Experience Manager to advance its customer-centric initiatives. The role involves overseeing the Customer Centricity Program, developing strategies to enhance customer experience, and ensuring alignment with brand values. Ideal candidates will have over 15 years of experience in customer...

Senior/ UX/UI Designer / Product Owner (Insurance CX Project) A leading global digital consultancy is launching a major transformation initiative with top insurance and financial clients. We are looking for Senior/UX/UI Designers and Product Owners to help shape customer journeys, improve digital experiences, and build intuitive products across web and...