Customer Experience Lead, Large Insurance Company

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to serve as a vital link between the company and customers. Responsibilities include proactive customer engagement and risk assessment of new business applications. Candidates should possess at least 2 years of customer service experience, fluent in Chinese and English, with...

A global insurance provider in Hong Kong is seeking a Senior Executive, Operations-Customer Service to manage customer inquiries and provide support for underwriting and claims. The ideal candidate possesses a diploma with 2 to 4 years of experience in a call center environment, excels in complaint handling and communication, and is proficient in both...

Join to apply for the Director, Experience Design role at FWD Insurance . About FWD Group FWD Group is a pan‑Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions,...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

Marketing Manager - General Insurance Company As a Marketing Manager, you will lead and drive the marketing strategy for our General Insurance business. You will be responsible for developing comprehensive marketing plans and collaborating across departments to deliver impactful results that support business growth and brand positioning. Key Responsibilities...

An insurance company located in Hong Kong seeks a Senior Executive in Operations-Customer Service. This role involves being the primary contact for all customer inquiries, resolving issues, and providing advice on insurance products. Candidates should have a diploma with at least 2-4 years in call center environments, possess excellent communication skills,...

A leading virtual insurance provider in Hong Kong seeks a talented professional to lead their Insurance Operations. The candidate will manage policy servicing and KYC processes, ensuring compliance and exceptional customer service. Applicants should have a Bachelor’s degree and at least 6 years of relevant experience, with strong organizational and...

A leading insurance company in Hong Kong is seeking a Customer Care Consultant to provide professional customer services for general insurance claims. The ideal candidate is a fresh graduate or someone with at least 3 years of relevant experience. Proficiency in Cantonese and English is required, and knowledge of Mandarin is an advantage. This role involves...

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to manage customer interactions and assess new insurance applications. The ideal candidate will have at least 2 years of customer service experience in the medical/health insurance sector and be bilingual in Cantonese and English. Responsibilities include guiding customers...

DevSecOps Engineering Manager - Leading Insurance Company - J12374 Our client, a leading insurance company, is seeking a DevSecOps Engineering Manager to spearhead secure, automated, and scalable software delivery across their enterprise platforms. This role manages large-scale CI/CD/CT operations and leads an engineering team in China in integrating...