Multilingual Guest Services Specialist

A leading hospitality group in Hong Kong is seeking a Guest Services Agent (Telephone Operator). This role involves managing incoming calls, providing detailed information about hotel amenities, and ensuring guest satisfaction. The ideal candidate has a bachelor's degree in hotel management, excellent communication skills, and a commitment to service...

A hospitality establishment in Hong Kong is seeking dedicated individuals to manage guests’ luggage and provide exceptional service. Candidates should possess strong communication skills in English, Cantonese, and Putonghua, alongside a School Certificate. The role requires a willingness to work shifts and overtime when necessary. Join a vibrant team...

A prominent hotel chain in Hong Kong is seeking a Reservations Agent. In this entry-level position, you will manage reservations, assist guests, and ensure excellent customer service. Ideal candidates will possess strong communication skills and attention to detail, with a preferred background in hotel management. Knowledge of Opera reservations system and...

Join to apply for the Guest Services Agent role at IHG Hotels & Resorts Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agent at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations to ensure that...

1 day ago Be among the first 25 applicants Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Supervisor at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt,...

Join to apply for the Guest Services Supervisor role at IHG Hotels & Resorts . Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Supervisor at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations...

A prominent hotel in Hong Kong is looking for a dedicated Concierge Manager. The role involves providing exceptional service to guests, overseeing transportation operations, and handling any guest concerns. Applicants should have a relevant Associate Degree and a minimum of 5 years in concierge operation preferably within a hotel setting. Proficiency in...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Mandarin Oriental, Hong Kong is the group’s flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the...

A prestigious hotel company in Hong Kong is seeking a Talent Acquisition Specialist to coordinate guest services and enhance operational efficiency. This role requires a minimum of 3 years of Front Office experience in hotels, strong leadership skills, and proficiency in English and Cantonese, with Putonghua as a plus. The company offers competitive benefits...

Guest Services Officer / Senior Guest Services Officer The role includes front desk duties, guest enquiries, and coordination with housekeeping and technical teams. The incumbent will provide warm and friendly assistance to guests of the serviced apartments. Responsibilities Handle day-to-day front desk duties such as general enquiry (phone/email),...