Hong Kong University | IT Officer/IT Technician

16 hours ago

hong kong, Hong Kong SAR China Hong Kong University Full time
IT Officer/IT Technician (to be seconded to GBAICTI)

Apply now Ref.: 530898
Work type: Full-time
Department: Li Ka Shing Faculty of Medicine (20000)
Categories: Executive / Technical / Support

IT Officer/IT Technician (to be seconded to GBAICTI) (Ref.: 530898)

The Greater Bay Area International Clinical Trial Institute (GBAICTI) is a wholly-owned entity of the Government of the Hong Kong Special Administrative Region, positioning as a centralized clinical research facilitation platform with the mission and vision of creating and sustaining a thriving clinical research ecosystem and energizing the development of a healthy and wealthy society through biomedical innovation, research, translation and development in Hong Kong and the Greater Bay Area (GBA). The University of Hong Kong Li Ka Shing Faculty of Medicine (HKUMed) is appointed as the operator of GBAICTI. We are seeking a high calibre talent to join the operation team as IT Officer/IT Technician.

Main Responsibilities:

  • Assist in the implementation and maintenance of IT systems, hardware and software for supporting organizational needs;
  • Provide technical support to end-users, troubleshooting issues related to hardware, software and network connectivity;
  • Monitor and maintain IT infrastructure, including servers, networks and security systems, to ensure optimal performance;
  • Participate in the deployment of IT projects and initiatives as directed by the IT Manager;
  • Help manage IT inventory, including tracking equipment and software licenses to ensure compliance and availability;
  • Collaborate with team members and external vendors to resolve technical issues and improve service delivery;
  • Perform other duties as assigned.

Requirements:

  • Holder of a bachelor’s degree in computer science, information technology or other related disciplines;
  • A minimum of 2 years of experience in IT support or a related role;
  • Good knowledge of computer systems, networks and troubleshooting techniques;
  • Commitment to quality, integrity, confidentiality and compliance;
  • Good problem-solving skills;
  • Good interpersonal and communication skills;
  • Detail-minded, able to handle multiple concurrent tasks and self-motivated;
  • A good command of spoken and written English and Chinese.

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. The appointment will commence as soon as possible on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totaling up to 10% of basic salary, with the possibility of renewal subject to funding availability and satisfactory performance. Candidates with less experience may be considered for appointment as IT Technician.

The University only accepts online applications for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will start from January 23, 2025 and continue until February 9, 2025 , or until the post is filled, whichever is earlier.

Advertised: Jan 10, 2025 (HK Time)
Applications close: Feb 9, 2025 (HK Time)

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