AVP, Customer Experience

Assistant Vice President, Customer Experience and Portfolio Management We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Customer Experience and Portfolio Management. In this role you will: Manage a portfolio of Business Banking (BB) non-borrowing high risk segment by performing research, assess and...

A leading financial institution in Hong Kong is seeking an AVP/VP for Local Segment Management. This role involves developing marketing campaigns, analyzing performance metrics, and ensuring compliance in retail banking operations. The ideal candidate will have a Bachelor’s degree, at least 8 years of banking experience, and strong knowledge of customer...

A leading banking institution in Hong Kong is seeking an AVP/VP for Complaints Management. The role involves resolving customer complaints, conducting thorough investigations, and proposing settlements. Candidates should have over 5 years of experience in complaint handling within the banking sector, excellent communication, and organizational skills. This...

Responsibilities Responsible for showroom customer services, such as answering calls, welcoming guests, and managing the front desk area Ensure great customer experience and answer enquiries in a proactive and positive manner Establish and maintain good relationship with customers Carry out administration work as required Qualifications Tertiary educated or...

A leading global financial institution is seeking an AVP, Securities & Derivatives Manager for its Kowloon office. The candidate will manage securities transaction processing, ensuring compliance and operational efficiency. Ideal applicants will have 5-8 years of experience, relevant certifications, and strong management skills. This full-time role offers a...

A leading financial institution in Hong Kong is seeking a Manager / AVP for Cost Management (Financial Budgeting & Analysis). The role involves analyzing financial applications, conducting fixed asset management, and preparing reports for management and the Board. Candidates should have 3–5 years of relevant experience, a university degree in a related...

A global financial services company in Kowloon, Hong Kong is seeking an AVP, Securities & Derivatives Manager to lead and enhance their transaction processing operations. The ideal candidate will have 5-8 years of experience in securities transaction processing, required licensing, and strong analytical skills. Responsibilities include executing transactions...

AVP/VP, Local Segment Management (Retail Banking Department) Develop marketing campaigns and initiatives to attract and acquire customers within the segment Adopt technologies to identify business opportunities, develop marketing and tactical campaign and create value for customers, employees and other stakeholders Monitor and analyze key performance...

A leading banking institution in Hong Kong is seeking a Manager/AVP for Business & Platform Management focused on quality assurance in commercial banking. The ideal candidate will have a Bachelor's Degree in Finance or a related field, along with a minimum of 5 years of experience in the banking industry. Proficiency in both English and Chinese (Cantonese...

A leading bank in Asia seeks to hire a VP/AVP, Specialist in Data Management & Governance to lead the implementation of data governance frameworks. The role requires a Bachelor's degree and a minimum of 8 years of related experience, including establishing data governance policies and knowledge of HK regulatory requirements. The successful candidate will...