Case Manager

6 days ago


Kowloon, Hong Kong SAR China K U M Insurance Brokers Limited Full time

K U M Insurance Brokers Ltd is a well-established insurance brokerage company for 29 years since 1995. We provide comprehensive and professional insurance brokerage services which include life insurance, general insurance, professional liability insurance, employee benefits and MPF. We offer a wide range of products from multiple insurers in Hong Kong. We have an excellent reputation and strong strength to serve corporate, private banks, investment banks, securities firms, medical institutions as well as high net worth clients. To cope with our business expansion, we are seeking high calibre candidates to join our team as a Case Manager. Your role will be driving business acceleration, striving to provide professional services for a wide range of insurance products to address clients’ different services and financial needs. Responsibilities Handle insurance proposals, plans, product comparisons, application process and post‑sales services. Follow up closely with insurers for new business, pending, renewal, claim management and related procedures with documentation. Provide quality customer services to clients and provide solutions to any queries. Work closely with insurers’ underwriters on policy matters, to ensure seamless service delivery to clients. Liaise with sales channels, insurers and internal colleagues to ensure smooth day‑to‑day operations and to identify areas of improvement. Assist manager on ad‑hoc assignments. Requirements University graduate or above. Minimum of 3 years of experience in the insurance industry. In‑depth knowledge of insurance industry, particularly in insurers’ underwriting requirements, handling insurance policy from the processing of application to claim procedure. Ability to work independently, good communication skills and good team player. Good in both written and spoken Chinese and English; fluent in Mandarin is an advantage. Familiar with Microsoft Office skills (Excel, Word, PowerPoint). Immediately available is preferred. Remuneration and Benefits 5‑day work week. Competitive remuneration commensurate with candidate’s background. Please send your detailed resume with Expected Salary by clicking “Apply” now. Sheung Wan, Central and Western District, HK #J-18808-Ljbffr



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