(Senior) Advisor, Case Management

6 days ago


Kowloon, Hong Kong SAR China BUPA Asia Limited Full time

Add expected salary to your profile for insights Process pre-authorization for customers according to the policy’s administration guidelines Coordinate with various service providers to ensure that all hospitalization and/or surgical requirements are satisfied Handle provider enquiry hotline Provide administrative support to the team including handle incoming/outgoing mails and documents, filing and maintain relevant records Prioritising workloads effectively; working to team SLA’s whilst maintaining quality of work Lead a team to facilitate team members to achieve above Performs other related duties as required Qualifications, Training and Experience 4 years’ relevant working experience in medical insurance University Graduate or professional qualification, preferably with LOMA qualification, medical discipline or equivalent Strong verbal and written communication skills, experience in communicating with healthcare providers is preferred Skills in analysing & resolving problems. Proficiency in MS office applications Fluency in written and spoken English and Cantonese. Mandarin is an advantage Candidates with more experience can be considered Senior Advisor Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. #J-18808-Ljbffr



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