Insurance Case Manager — Client Solutions

K U M Insurance Brokers Ltd is a well-established insurance brokerage company for 29 years since 1995. We provide comprehensive and professional insurance brokerage services which include life insurance, general insurance, professional liability insurance, employee benefits and MPF. We offer a wide range of products from multiple insurers in Hong Kong. We...

A diversified financial services firm in Hong Kong seeks a Case Manager / Insurance Specialist to manage high net worth insurance applications. This role involves overseeing the full application lifecycle, liaising with clients and stakeholders, and ensuring compliance with regulatory standards. The successful candidate will have 3–5 years of experience in...

ZUU Group is a diversified financial services firm based in Hong Kong, offering integrated solutions in insurance brokerage , wealth management , and Capital Investment Entrant Scheme (CIES) advisory. We are committed to helping individuals and businesses achieve financial security through tailored insurance solutions and strategic financial planning. Learn...

A reputable insurance brokerage in Hong Kong is seeking a Technical Representative/Sales Relationship Manager. The ideal candidate will assist clients in selecting suitable insurance products while managing the application process and ensuring excellent after-sales service. Candidates should have at least 2 years of experience in the insurance industry and...

A leading insurance broker in Hong Kong is looking for a qualified Solutions Officer to manage enquiries on general and group medical insurance, assist in policy administration, and prepare quotations. The ideal candidate should possess IIQE Paper 1 & 2 qualifications, have 2 to 3 years of experience in an insurance brokerage, and hold a diploma or above....

In this role you will Provide support on end-to-end High Net Worth ("HNW") new business case management service in accordance with underwriting, compliance, regulatory and Group requirements and the agreed service lead time. Process cases in accurate, effective & timely manner. Ensure proper and complete documentation is filed in the internal record with...

A leading insurance brokerage in Hong Kong is seeking a dedicated insurance professional to manage application processes and deliver excellent client service. The ideal candidate should have a diploma or higher, at least 2 years of experience in the insurance industry, and hold IIQE Certificate Paper 1 and 3. Proficiency in English and Chinese is essential,...

A local insurance brokerage in Hong Kong is seeking an Insurance Assistant to handle client interactions and assist in the insurance application process. Responsibilities include preparing application materials, liaising with clients, and maintaining accurate records. Candidates should have at least one year of relevant experience in the insurance industry...

A dynamic insurance solutions provider in Hong Kong seeks a Technical Representative / Sales Support Officer to support insurance operations and client servicing. The ideal candidate must have at least 2 years in the insurance industry, strong communication skills, and be proficient in English and Chinese. Responsibilities include managing applications,...

Job Summary The jobholder is responsible to perform complaint cases review, analysis and define area for improvements in a professional manner in compliance with the Card Scheme’s chargeback rules and regulations for Credit Card and Debit Card dispute related case, Miss-Transfer Fund cases, including fraudulent cases. Besides, jobholder needs to monitor...