Senior Lending Manager

3 days ago

Kowloon, Hong Kong SAR China HSBC Full time

Retail Banking and Wealth (RBW) Credit Control Services We are currently seeking a high caliber professional to join our team as Senior Lending Manager (Secured Products) , reporting to Head of Credit Control Services. Principal responsibilities Ensures a strong and sophisticated underwriting operation function, aligned with standards of expectation Accountable for driving underwriting risk mitigation activity through effective implementation and execution of underwriting capabilities and controls Takes ownership for leading and directing underwriting actions, priorities and performance to deliver optimum performance, through the development and delivery of customer‑centric, sustainable relationship capabilities Exercises sound credit judgments on individual cases and appropriate risk‑adjusted pricings Translates underwriting strategy into priority actions to ensure the delivery of a high quality, professional service to all internal and external customers and stakeholders Requirements University Graduate in Business Administration, Banking, Finance or related discipline Minimum 10 years of relevant experience in retail credit area, with 6 years at managerial level High proficiency in English, Chinese and Putonghua Ability to communicate effectively, embrace change and overcome challenges In depth knowledge of credit risk, particularly in relation to personal financial services Experience of leading a team that delivers results aligned to long term strategic business goals High level of influencing skills with the ability to communicate on a diverse range of topics to multiple stakeholders Experience working for or with one or more lines of business is desirable Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes You’ll achieve more when you join Hang Seng Bank Limited. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Issued by Hang Seng Bank Limited #J-18808-Ljbffr

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