Regional Training Executive, Luxury Retail

Regional Training Executive, Luxury Retail Add expected salary to your profile for insights Design, develop, and continuously refine a suite of training materials, including facilitator guides, participant workbooks, and high-impact PowerPoint presentations. Translate product knowledge, client service protocols, and brand storytelling into compelling, digestible learning content. Ensure all training assets are visually aligned with the brand's identity and are updated to reflect new collections and initiatives. Take full ownership of our e-learning platform; this is a critical component of the role. Act as the system administrator: upload and manage courses, assign learning paths, track completion rates, and generate insightful reports on learner engagement and effectiveness. Proactively troubleshoot user issues and serve as the primary point of contact for all platform-related inquiries. Analyze platform data to provide recommendations for improving our digital learning strategy. 3. Training Delivery & Facilitation: Facilitate engaging and impactful in-class/virtual training sessions on core curricula, including new hire onboarding, product knowledge, and client experience standards. Create a dynamic learning environment that reflects the exclusive nature of our brand. 4. Regional Training Coordination & Administration: Partner with Retail and HR management to identify training needs and schedule sessions with minimal disruption to business operations. Meticulously manage the training calendar, logistics, and communication for all regional learning activities. Maintain impeccable records of training attendance, feedback, and outcomes. Key Responsibilities 1. Learning Content Strategy & Development: Design, develop, and continuously refine a suite of training materials, including facilitator guides, participant workbooks, and high-impact PowerPoint presentations. Translate product knowledge, client service protocols, and brand storytelling into compelling, digestible learning content. Ensure all training assets are visually aligned with the brand's identity and are updated to reflect new collections and initiatives. 2. Digital Learning Platform Management: Take full ownership of our e-learning platform; this is a critical component of the role. Act as the system administrator: upload and manage courses, assign learning paths, track completion rates, and generate insightful reports on learner engagement and effectiveness. Proactively troubleshoot user issues and serve as the primary point of contact for all platform-related inquiries. Analyze platform data to provide recommendations for improving our digital learning strategy. 3. Training Delivery & Facilitation: Facilitate engaging and impactful in-class/virtual training sessions on core curricula, including new hire onboarding, product knowledge, and client experience standards. Create a dynamic learning environment that reflects the exclusive nature of our brand. 4. Regional Training Coordination & Administration: Partner with Retail and HR management to identify training needs and schedule sessions with minimal disruption to business operations. Meticulously manage the training calendar, logistics, and communication for all regional learning activities. Maintain impeccable records of training attendance, feedback, and outcomes. Qualifications: Bachelor’s degree in Business, Communications, Human Resources, or a related field. 3-5 years of experience in a training-focused role, preferably within the luxury retail, fashion, or hospitality industry. Hands‑on experience with managing an e‑learning platform. Proven expertise in developing sophisticated training materials and PowerPoint presentations. Strong facilitation and presentation skills, with the ability to engage a luxury‑minded audience. #J-18808-Ljbffr