Retail Training Specialist | Luxury Fashion, up to 40K x 13 mth
3 days ago
Retail Training Specialist, In-Store Trainer | Luxury Fashion, up to 40K x 13 mths + bonus Up to 40K x 13mths + Bonus Coach for a world-renowned luxury brand Regional Exposure (Hong Kong, GBA & Taiwan) about the company. Our client, a world-renowned luxury fashion house and a global leader in sophisticated style, is seeking a dynamic and inspiring In-Store Performance Coach to join their Greater China Region (GCR) team. This is a highly visible, hands-on role for a professional who is passionate about luxury retail and talent development. You will be the key driver for elevating in-store performance, splitting your time between active coaching on the shop floor and contributing to strategic retail capability projects. Reporting to the GCR Head of Learning & Development, you will be instrumental in building sales, styling, and clienteling capabilities across the store network. about the job. Deliver high-impact, in-store coaching (both one-on-one and group) to enhance selling skills, styling expertise, product knowledge, and clienteling. Partner closely with Store Managers to build a strong, sustainable coaching culture and follow up on performance to improve key KPIs and service. Facilitate engaging in-house, face-to-face training sessions based on global and local retail initiatives. Identify learning needs and help curate tailor‑made training plans in partnership with retail leaders. Provide structured feedback to Area Managers and the Head of Retail on team performance and ongoing learning needs. Track the quality and impact of all retail training initiatives in partnership with the retail management team. > skills & experiences required. Proven experience in the luxury fashion industry is essential. Direct experience as a field coach is highly preferred. Candidates with a strong background in luxury store management or as a dedicated in‑store trainer are also strongly encouraged. Exceptional skills in training delivery, facilitation, and coaching on luxury selling techniques and customer service. Full fluency in Cantonese, Mandarin, and English is mandatory. A hands‑on, energetic, inspiring, and collaborative self‑starter who can work independently. Bachelor's degree or equivalent. Proficient in MS Office (PowerPoint, Excel) and familiar with eLearning platforms. Interested candidates, please click "apply" or send your CV with current and expected salary to All applications will be treated with the strictest confidence. Only shortlisted candidates will be contacted. skills no additional skills required qualifications no additional qualifications required education Bachelor Degree #J-18808-Ljbffr
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