Insurance Hotline Senior Officer: Customer Experience

Customer Service Officer (Insurance - Hotline) Our client is an insurance company and currently hiring Senior Customer Service Officer - Hotline to join their team. With on-going professional training and developing career path, you will gain a wealth of knowledge and experience in the insurance industry. Responsibilities: Provide effective inbound call...

Insurance Customer Service Senior Officer (Hotline) Handle customer enquiries and complaints related to insurance operations such as Underwriting, Policy Owner Services, and Claims. Proactively engage with customers for case follow-ups and resolution. Report potential issues, complaints, or crisis situations to supervisors for service improvements. Document...

A major life insurance company in Hong Kong is looking for dynamic individuals to fill the role of Officer/Senior Officer in Customer Services. Responsibilities include providing excellent hotline and counter services to clients. The ideal candidate has 3 years of experience in customer service, preferably in the insurance industry, along with proficiency in...

Our client is a leading telecommunication service provider, they invite bright and energetic candidate for the following vacancy: Customer Services Officer, Insurance Hotline Responsibilities: Torespond promptly to customer telephone and website enquiries in a professional manner To provide administrative and clerical support in a daily basis, cooperate with...

Officer, Customer Services (Hotline) - Contract Handle customer enquiries from different Hotlines in a professional manner to achieve service excellence. Arrange follow-up calls to customers when necessary or assigned by supervisor. Document all call information in the Customer Service Logging System. Perform ad-hoc tasks as required. Requirements F.7 or...

A leading telecommunication service provider in Hong Kong is looking for a proactive Customer Services Officer for their Insurance Hotline. This role involves responding to customer inquiries, providing administrative support, and visiting retail outlets to enhance product and service offerings. Candidates should have a Higher Diploma, relevant experience,...

A leading insurance company in Hong Kong is seeking an Officer for Customer Services (Hotline) on a contract basis. The ideal candidate will handle customer enquiries professionally, arrange follow-ups, document information, and perform ad-hoc tasks. Applicants should have at least 2 years of relevant experience, excellent spoken and written communication...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

A leading insurance firm is seeking a Customer Service Officer to manage inbound calls and assist customers with their enquiries. The role offers continuous professional training and supports career development. Ideal candidates should possess a Higher Diploma or above, with at least one year of experience in customer service or a related field. Proficiency...

Officer / Senior Officer – Customer Services YF Life Insurance International Ltd.is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansion, we now invite dynamic and highly motivated...