Officer, Customer Services

5 days ago


Hong Kong Island, Hong Kong SAR China Tahoe Life Insurance Company Limited Full time

Officer, Customer Services (Hotline) - Contract Handle customer enquiries from different Hotlines in a professional manner to achieve service excellence. Arrange follow-up calls to customers when necessary or assigned by supervisor. Document all call information in the Customer Service Logging System. Perform ad-hoc tasks as required. Requirements F.7 or above with at least 2 years relevant working experience preferred. Good spoken and writing skills in both English and Chinese (Mandarin and Cantonese). Careful mindset, patient, pleasant, good telephone manner and interpersonal skills. Customer‑oriented with passion and caring attitude. Hands‑on PC skills including Chinese word processing. We offer attractive remuneration to the right candidate. Interested parties please send your full resume with date of availability, present and expected salaries via JobsDB. All personal data collected will be treated in strict confidence and will only be used for recruitment related purpose. #J-18808-Ljbffr



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