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Senior Manager/ Director, HRIS

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

Reporting to the Head of HR, the HRIS Manager will play a key leadership role in defining how HRIS can be optimized to provide best-in-class employee experience that supports the company to become a high impact HR organization.

The HRIS Manager will be responsible for managing and maintaining the HRIS system and tools and provide operational and technical support to end-users. He/she will partner closely with various stakeholders such as the Product & Engineering team, HR COEs, HRBPs and HR Operations teams globally to build and enhance system solutions in OK Group's in-house built HRIS "OKEngine". The HRIS team strives to build OKEngine into a system that enables users to perform HR tasks in a seamless manner, delivering an optimised user experience.

What You'll Be Doing
  • Act as a Project Manager and collaborate with assigned HR COEs to identify requirements for HRIS solutions
  • Maintain and administer the HRIS system, ensuring data accuracy and system functionality
  • Responsible for system testing, upgrades, and implementation of new modules or features
  • Provide end-user training on HRIS functionalities
  • Troubleshoot and resolve user issues related to the HRIS system and tools
  • Generate monthly performance reports and insights by conducting analysis of data collected from our HR chatbot and HR ticketing system
  • Lead and manage a team of HRIS members to help define and drive the overall HRIS roadmap
  • Mentor and coach the team to develop expertise and drive process and configuration excellence
  • Ensure that applications integrate into existing and planned infrastructure
  • Work with senior management to translate business needs into projects, including prioritization, scheduling, and resource planning
  • Ensure quality of business processes as well as data quality and integrity
  • Actively identify and resolve issues or opportunities for enhanced user experience and other HRIS integrations
What We Look For In You
  • A Bachelor's degree in a related field with relevant working experience in a fast-paced environment
  • Knowledge and/or experience in key HRIS modules is needed to be successful in this role. Candidates with previous experience building internal HRIS from scratch will be prioritized
  • Expert in HR processes with a thorough understanding of core HR systems, who can drive efficiency improvement for the department and optimize the use of HRIS platforms
  • Proven success in leading complex projects and experience managing HRIS changes/implementations to support the business
  • Able to work in a dynamic organization by balancing multiple priorities
  • Strong problem-solving skills with a customer service mindset
  • Demonstrated ability to influence and collaborate well with cross-functional teams to deliver stretched goals under tight timelines and resource constraints
  • Excellent communication skills in both written and verbal form are needed as there will be regular presentations, briefing/training for different teams and levels of the organisation
  • Fluency in both English and Chinese is required
Benefits
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
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